Global Clinical Float Medical Assistant | Allergy

Great Lakes Physician Administrative Services LLC; United States; On-site; USD 36,000 - 48,000; Full time

Job summary

South Bend Clinic is seeking a Medical Assistant for the Allergy department at Eddy Street Campus in South Bend, IN. This full-time role supports patient triage, registers patients, and assists with clinical procedures, aiming to maintain smooth patient flow and high-quality care.

Key duties include thorough documentation, accurate logs for equipment, insurance verification, and adherence to HIPAA. CMA certification or relevant experience is required, with strong teamwork, organization, and EMR

Qualifications

• Certified Medical Assistant or related experience required.
• Strong teamwork, organization, and communication skills.
• Proficiency with EMR systems and ability to multi-task.

Responsibilities

• Provides ongoing triage and management of office flow to meet patients’ medical and service needs.
• Performs the clinical component of department procedures competently.
• Documents patient care thoroughly in accordance with legal guidelines.
• Ensures accurate logs for equipment and maintains readiness (refrigerator, autoclave, crash cart, etc.).
• Verifies patient insurance for pre-certification and referrals, documenting in Epic.
• Adheres to HIPAA and collaborates with physicians to support care delivery.

Skills

Team player

Professional

Patient-focused

Detail oriented

Multi-tasking

Education

Certified Medical Assistant or related experience

Tools

EMR (Electronic Medical Records)

Job description

Department: Allergy Location: Eddy Street Campus – 211 N. Eddy Street, South Bend, IN 46617 Hours: 40 Hours Weekly | Monday-Friday: 8:00 am-5:00 pm

RESPONSIBILITIES

• Provides ongoing triage and management of office flow to meet patients’ medical and service needs in order to maintain optimal patient flow.
• Performs the technical component of the department’s clinical procedures competently.
• Documentation of all patient care is thorough, objective, concise, and follows appropriate legal guidelines.
• Communication of all patient care is thorough, objective, concise, and follows appropriate legal guidelines.
• Receives patients professionally in waiting area and rooms them per department protocol.
• Maintains accurate/current logs for equipment, i.e., refrigerator temp, autoclave, eyewash, crash cart, etc.
• Verifies patient insurance coverage for pre-certification, referrals and/or authorizations and documents in Epic.
• Applies knowledge of general insurance guidelines and requirements to help direct patient care.
• Appropriately responds to emergency situations.
• Cross trains in other positions where appropriate as determined by manager.
• Exhibits computer systems knowledge and proficiency as necessary to perform job functions.
• Demonstrates the attitudes and behaviors of The South Bend Clinic Service Standards.
• Performs other duties as assigned when appropriate.
• Adheres to HIPAA guidelines set forth in Clinic policies and procedures.

POSITION REQUIREMENTS

• Education/Certification/License: Certified Medical Assistant or non-certified with related experience.
• Knowledge, Skills, and Abilities: Team player, professional, patient focused, detail oriented and ability to multi‑task.
• Possess excellent organizational and communication skills.
• Ability to work with different physicians at a moment notice and anticipate the needs of that physician.
• Proficiency with computers including EMR.
• Assists with clinical procedures specific to department.
• Proficient clinical skills including medication administration, height, weight, BP reading, and injections.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

Let’s start with what matters. People. Purpose. Care.

At the South Bend Clinic, we believe healthcare works best when it’s personal, connected, and led by people who truly care.

We are a physician‑led medical group built on trusted relationships, teamwork, and a shared commitment to putting patients first in every decision we make.

Our team members are caregivers, collaborators, problem‑solvers, and leaders.

Together, we show up with compassion, act with purpose, and take ownership of the care we deliver and the experience we create.

Whether you’re caring directly for patients or supporting the teams who do, your role matters here, and your voice is valued.

We listen with intention, work as one, and challenge ourselves to keep improving, not for recognition, but because our patients, families, and communities count on us.

Innovation at SBC isn’t about chasing what’s next for its own sake. It’s about finding better ways to deliver high‑quality, affordable, and accessible care, today and into the future.

If you’re looking for meaningful work, supportive teammates, and the opportunity to help shape the future of care while staying grounded in compassion and community, you’ll find your place at the South Bend Clinic.