Global Clinical Float Medical Assistant - Immediate Care

The South Bend Clinic; Bruceville-Eddy (TX); On-site; USD 34,000 - 54,000; Full time

Job summary

The South Bend Clinic is seeking a Medical Assistant to join its Immediate Care team at the Eddy Street Campus in South Bend, IN. The position supports triage, clinical procedures, patient documentation, and coordinating care with physicians.

Candidates should be a Certified Medical Assistant or have related experience, be proficient with EMR systems, and uphold HIPAA and clinic standards as part of a patient-centered care team.

Qualifications

• Certified Medical Assistant or related experience required.
• Strong organizational and communication abilities.
• Proficiency with EMR systems and computer literacy.

Responsibilities

• Provides triage and manages office flow to meet patient needs.
• Performs technical components of department clinical procedures.
• Documents patient care thoroughly and in line with legal guidelines.
• Maintains logs for equipment (fridge temps, autoclave, eyewash, crash cart).
• Verifies insurance coverage and documents in Epic.
• Responds appropriately to emergencies.
• Assists with clinical procedures per department.
• Adheres to HIPAA and clinic policies.

Skills

Team player

Excellent organizational skills

Communication skills

Multi-tasking

Ability to work with physicians

EMR proficiency

Education

Certified Medical Assistant or non-certified with related experience

Tools

EMR

Job description

If you are a current Duly/SBC/QMG employee, please apply through the Internal Career Site.

Department: Immediate Care

Location: Eddy Street Campus - 211 N. Eddy Street, South Bend, IN 46617

Hours: 40 Hours Weekly | Monday-Friday

Responsibilities

• Provides ongoing triage and management of office flow to meet patients' medical and service needs in order to maintain optimal patient flow.
• Performs the technical component of the department's clinical procedures competently.
• Documentation of all patient care is thorough, objective, concise, and follows appropriate legal guidelines.
• Communication of all patient care is thorough, objective, concise, and follows appropriate legal guidelines.
• Receives patients professionally in waiting area and rooms them per department protocol.
• Maintains accurate/current logs for equipment, i.e., refrigerator temp, autoclave, eyewash, crash cart, etc.
• Verifies patient insurance coverage for pre-certification, referrals and/or authorizations and documents in Epic.
• Applies knowledge of general insurance guidelines and requirements to help direct patient care.
• Appropriately responds to emergency situations.
• Cross trains in other positions where appropriate as determined by manager. Exhibits computer systems knowledge and proficiency as necessary to perform job functions.
• Demonstrates the attitudes and behaviors of The South Bend Clinic Service Standards.
• Performs other duties as assigned when appropriate.
• Adheres to HIPAA guidelines set forth in Clinic policies and procedures.

Education/Certification/License

POSITION REQUIREMENTS

• Certified Medical Assistant or non-certified with related experience.

Knowledge, Skills, And Abilities

• Team player, professional, patient focused, detail oriented and ability to multi-task.
• Possess excellent organizational and communication skills.
• Ability to work with different physicians at a moment notice and anticipate the needs of that physician.
• Proficiency with computers including EMR.
• Assists with clinical procedures specific to department.
• Proficient clinical skills including medication administration, height, weight, BP reading, and injections.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.