Global Client Services Project Manager – Healthcare

Thermo Fisher; Allentown (Lehigh County); On-site; USD 95,000 - 120,000; Full time

Job summary

Thermo Fisher is seeking a Client Services Project Manager III to independently manage a portfolio of moderate to strategic client projects, delivering end-to-end technical and service aspects. You will act as the primary liaison between customers and internal stakeholders to drive project success and optimal outcomes.

The role requires advanced degree with relevant experience or a bachelor’s degree with significant experience in project management or client-facing roles, with PMP certification

Qualifications

• Advanced degree plus 3 years of experience in project management or client-facing roles.
• Bachelor's degree plus 5 years of experience in project management or client-facing roles.
• PMP certification or equivalent preferred.
• Experience in clinical trials, pharmaceutical, or biotech industry preferred.
• Strong proficiency in project management methodologies, tools and best practices.
• Advanced skills in budget management, forecasting, and financial tracking.
• Demonstrated ability to manage complex, multi-stakeholder projects independently.
• Excellent communication and presentation skills, with ability to work effectively at all levels.
• Proficiency in relevant systems (Salesforce, ERP, MS Office Suite, project management tools).
• Experience with GMP/GxP regulations and quality management systems.
• Proven ability to build and maintain strategic client relationships.
• Exceptional organizational and time management capabilities.
• May require up to 25% travel.
• Foreign language skills beneficial.
• Ability to work effectively in a collaborative matrix organization.

Responsibilities

• Manage a portfolio of moderate to strategic client projects end-to-end.
• Serve as the key liaison between customers and internal stakeholders.
• Ensure consistent project execution from initial discussions through completion.
• Shape client strategy and improve processes.
• Provide project leadership and support team members.

Skills

Project management

Client-facing

Budgeting

Forecasting

Communication

Stakeholder management

GMP/GxP knowledge

Leadership

Problem solving

Travel 25%

Teamwork

Regulatory knowledge

Education

Advanced degree

Bachelor's degree

Tools

Salesforce

ERP

MS Office

Job description

Thermo Fisher is seeking a Client Services Project Manager III to independently manage a portfolio of moderate to strategic client projects, delivering end-to-end technical and service aspects. You will act as the primary liaison between customers and internal stakeholders to drive project success and optimal outcomes.

The role requires advanced degree with relevant experience or a bachelor’s degree with significant experience in project management or client-facing roles, with PMP certification