Strategic Client Services PM – Pharma/Biotech, Travel

Thermo Fisher; Allentown (Lehigh County); On-site; USD 90,000 - 120,000; Full time

Job summary

Thermo Fisher Scientific is seeking a Client Services Project Manager III to oversee a portfolio of mid-to-senior client projects, delivering end-to-end technical and service engagement. You will be the key liaison between customers and internal stakeholders, ensuring consistent execution from kickoff through closure.

In this role, you’ll shape client strategy, drive process improvements, and support team members while upholding GMP/GxP expectations.

Qualifications

• Advanced degree plus 3 years of PM or client-facing experience.
• Bachelor's degree plus 5 years PM or client-facing experience.
• PM certification (PMP) preferred.
• Experience in clinical trials, pharmaceutical, or biotech industry preferred.
• Strong proficiency in project management methodologies, tools and best practices.
• Budget management, forecasting, and financial tracking skills.
• Ability to work with multiple stakeholders and matrix organizations.
• Foreign language skills beneficial.

Responsibilities

• Manage a portfolio of moderate to strategic client projects end-to-end.
• Serve as the primary liaison between customers and internal teams.
• Ensure consistent project execution from kickoff to closure.
• Identify improvements to client delivery processes and initiatives.

Skills

Project management

Budget management

Forecasting

Communication

Stakeholder management

GMP/GxP knowledge

Salesforce

ERP

MS Office

Education

Advanced degree in Life Sciences

Bachelor's degree in relevant field

Tools

Salesforce

ERP systems

Project management tools

MS Office Suite

Job description

Thermo Fisher Scientific is seeking a Client Services Project Manager III to oversee a portfolio of mid-to-senior client projects, delivering end-to-end technical and service engagement. You will be the key liaison between customers and internal stakeholders, ensuring consistent execution from kickoff through closure.

In this role, you’ll shape client strategy, drive process improvements, and support team members while upholding GMP/GxP expectations.