Global Client Services Leader: Strategy & Delivery

ThermoFisher Scientific; Allentown (Lehigh County); On-site; USD 158,000 - 237,000; Full time

Benefits offered by this job

Health plans

Vision plan

PTO 120 hours

Holidays

Tuition reimbursement

ESPP

401(k)

Stock purchase

Job summary

Thermo Fisher Scientific in Allentown, PA is seeking a Senior Director, Global Client Services to lead strategy and execution across client management, demand planning, and project delivery. You will drive a globally aligned client experience and partner with executive leadership to ensure delivery excellence across the client portfolio.

This leadership role requires 12+ years in program management, global teams, and experience in cross-functional environments.

Qualifications

• 12+ years of leadership in project/program management and client services.
• Experience leading global teams in complex, matrixed organizations.
• Strong background in demand planning, S&OP, and operational execution.

Responsibilities

• Lead global client management teams and executive sponsorship.
• Drive global client service strategy across regions and units.
• Oversee project execution, scope, timelines, and quality.
• Lead organizational effectiveness initiatives and scalability.
• Align strategic initiatives with business objectives and client commitments.

Skills

Strategic leadership

Executive influence

Client relationship mgmt

Program delivery

Education

Bachelor's degree or equivalent

Advanced degree preferred

Job description

Thermo Fisher Scientific in Allentown, PA is seeking a Senior Director, Global Client Services to lead strategy and execution across client management, demand planning, and project delivery. You will drive a globally aligned client experience and partner with executive leadership to ensure delivery excellence across the client portfolio.

This leadership role requires 12+ years in program management, global teams, and experience in cross-functional environments.