Global Client Partner — Enterprise CPG Accounts (Remote)

Arva; Houston (TX); On-site; USD 85,000 - 115,000; Full time

Job summary

Arva Intelligence is seeking a Global Client Partner to lead our Enterprise CPG accounts remotely with ~50% travel to the US, Panama and Malaysia. You will own client delivery, coordinate cross-functional teams, and manage senior relationships to ensure program success and renewal.

You will drive accountability across sales, sustainability, product, and operations, structuring plans of record and risk registers while shaping the client roadmap and executive sponsorship.

Qualifications

• 8–12 years of experience, with meaningful time in a delivery-accountable seat rather than a purely commercial one.
• Experience working with or inside a large CPG organization — understands how procurement and sustainability functions behave.
• Credible on regenerative agriculture practices, MRV, carbon accounting, and what a grower actually does in a season.
• Real program-management skills — runs a tracker, chairs a cross-functional meeting, and holds peers to dates without formal authority over them.
• Strong executive presence with the client, coupled with a low sense of self-importance regarding credit internally.
• Proactive in acknowledging and expressing a willingness to miss a scheduled date in advance.
• Fluent Spanish is a plus, to work with teams in Panama.
• Availability to travel to the US, Panama, and Malaysia, at approximately 50% travel.

Responsibilities

• Translates the contract and every side-conversation commitment into one plan of record with named owners and dates.
• Runs the tracker, chases it, and escalates early — the client should never be the one to tell Arva it's late.
• Owns the risk register for the account: what could cost Arva this relationship, and what's being done about it.
• Serves as the single source of truth on account status internally.
• Runs a standing cadence with all cross-functional departments on each account.
• Frames and prioritizes the client's product and roadmap asks so they arrive at Product (or Sustainability, CS, etc.) as decisions, not noise.
• Where a Client Partner is delivering acres against a client program, co-owns the plan with the CSM.
• Escalates to the reporting manager / leadership forum for a decision within an agreed number of business days when internal teams are over-subscribed and priorities collide.

Skills

Account management

Cross-functional coordination

Executive presence

Proactive communication

Spanish language

Job description

Arva Intelligence is seeking a Global Client Partner to lead our Enterprise CPG accounts remotely with ~50% travel to the US, Panama and Malaysia. You will own client delivery, coordinate cross-functional teams, and manage senior relationships to ensure program success and renewal.

You will drive accountability across sales, sustainability, product, and operations, structuring plans of record and risk registers while shaping the client roadmap and executive sponsorship.