Global Client Operations Lead - Security Programs

Securitas Electronic Security, Inc.; Manassas (VA); Presencial; USD 120.000 - 170.000; Jornada completa

Descripción de la vacante

Securitas Technology seeks a high-impact Manager, Global Client Operations to lead a multi-geo delivery team accountable for $5M to $50M electronic security integration programs, driving profitability and client satisfaction.

You will oversee program management, track quality and financial metrics, manage risks, and cultivate long-term client relationships while safeguarding contract performance and revenue recognition.

Formación

• 7–10 years in Construction Project/Program Management or Delivery Management.
• Deep experience in electronic security integration.
• Demonstrated accountability in a multi-stakeholder environment.
• Strong understanding of financials, profitability and cash flow.

Responsabilidades

• Take full delivery accountability of multi-geo teams delivering $5M to $50M electronic security integration programs, with ultimate ownership for profitability and customer satisfaction.
• Manage programs, supported by a team of program managers; track quality, delivery and financial metrics; report to executive management.
• Track, flag and mitigate program risks.
• Develop and sustain long-term client relationships and ensure customer satisfaction; oversee contract performance.
• Manage project financials and revenue recognition with full profitability accountability.
• Devise and execute approaches for incremental margin improvement on running programs.
• For new deals, define delivery model, delivery plan, governance plan and identify risks and mitigations.
• Shape the program business case.

Conocimientos

Program management

Financial management

Stakeholder management

Leadership

Descripción del empleo

Securitas Technology seeks a high-impact Manager, Global Client Operations to lead a multi-geo delivery team accountable for $5M to $50M electronic security integration programs, driving profitability and client satisfaction.

You will oversee program management, track quality and financial metrics, manage risks, and cultivate long-term client relationships while safeguarding contract performance and revenue recognition.