Global Client Operations Manager - Security Programs

Securitas Technology; Ashburn (VA); On-site; USD 150,000 - 230,000; Full time

Job summary

Securitas Technology is seeking a Manager, Global Client Operations to lead a multi-geo delivery team supporting electronic security integration programs worth $5M to $50M. You will own profitability and customer satisfaction while coordinating with program managers across regions.

With 7–10 years in program management and deep security integration expertise, you will manage large teams, drive governance, and maintain strong client relationships.

Qualifications

• 7–10 years in Construction Project / Program Management or Delivery Management.
• Managed a team of 80–100 resources.
• Deep experience in electronic security integration.
• Demonstrates accountability in a multi-stakeholder environment.

Responsibilities

• Take full delivery accountability of a multi-geo team delivering $5M to $50M programs, owning profitability and customer satisfaction.
• Manage programs, supported by program managers, tracking quality, delivery and financial metrics for executive reporting.
• Track, flag and mitigate program risks.
• Develop and sustain long-term client relationships and ensure customer satisfaction.
• Oversee and verify contract performance and revenue recognition with full profitability accountability.
• Devise and execute strategies for incremental margin improvements on running programs.
• For new deals, define delivery model, governance, and identify risks and mitigations.

Skills

Program management

Leadership

Multi-geo delivery

Financial acumen

Tools

MS Excel

PowerPoint

Job description

Securitas Technology is seeking a Manager, Global Client Operations to lead a multi-geo delivery team supporting electronic security integration programs worth $5M to $50M. You will own profitability and customer satisfaction while coordinating with program managers across regions.

With 7–10 years in program management and deep security integration expertise, you will manage large teams, drive governance, and maintain strong client relationships.