Global Client Operations Leader - Security Solutions

Securitas Technology

Lorton (VA)

On-site

USD 120,000 - 180,000

Full time

8 days ago
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Job summary

Securitas Technology, part of Securitas, is seeking a Manager, Global Client Operations to take end-to-end delivery accountability for multi-geo electronic security integration programs. You will drive profitability and customer satisfaction across large, complex projects.

You will lead a team of program managers, track key metrics, manage contract performance, and guide delivery models and governance for new deals, shaping compelling business cases.

Qualifications

  • 7–10 years in Construction Project / Program Management or Delivery Management.
  • Experience leading large teams (80–100 resources).
  • Experience in electronic security integration.
  • Ability to navigate multi-stakeholder environments and deliver results.
  • Strong understanding of financials, profitability, and cash flow.

Responsibilities

  • Take full delivery accountability of multi-geo programs, with profitability and customer satisfaction.
  • Manage programs with a team of program managers; track key metrics and report to executives.
  • Track, flag, and mitigate program risks.
  • Develop and sustain long-term client relationships and ensure customer satisfaction.
  • Oversee contract performance.
  • Manage project financials and revenue recognition with profitability accountability.
  • Define delivery model, plan, governance, and risk mitigation for new deals and shape the business case.

Skills

Program Management
Financials & Profitability
Client Relationship Management
Leadership

Job description

Securitas Technology, part of Securitas, is seeking a Manager, Global Client Operations to take end-to-end delivery accountability for multi-geo electronic security integration programs. You will drive profitability and customer satisfaction across large, complex projects.

You will lead a team of program managers, track key metrics, manage contract performance, and guide delivery models and governance for new deals, shaping compelling business cases.

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