Global Client Operations Leader - Security Solutions

Securitas Technology; Lorton (VA); On-site; USD 120,000 - 180,000; Full time

Job summary

Securitas Technology, part of Securitas, is seeking a Manager, Global Client Operations to take end-to-end delivery accountability for multi-geo electronic security integration programs. You will drive profitability and customer satisfaction across large, complex projects.

You will lead a team of program managers, track key metrics, manage contract performance, and guide delivery models and governance for new deals, shaping compelling business cases.

Qualifications

• 7–10 years in Construction Project / Program Management or Delivery Management.
• Experience leading large teams (80–100 resources).
• Experience in electronic security integration.
• Ability to navigate multi-stakeholder environments and deliver results.
• Strong understanding of financials, profitability, and cash flow.

Responsibilities

• Take full delivery accountability of multi-geo programs, with profitability and customer satisfaction.
• Manage programs with a team of program managers; track key metrics and report to executives.
• Track, flag, and mitigate program risks.
• Develop and sustain long-term client relationships and ensure customer satisfaction.
• Oversee contract performance.
• Manage project financials and revenue recognition with profitability accountability.
• Define delivery model, plan, governance, and risk mitigation for new deals and shape the business case.

Skills

Program Management

Financials & Profitability

Client Relationship Management

Leadership

Job description

Securitas Technology, part of Securitas, is seeking a Manager, Global Client Operations to take end-to-end delivery accountability for multi-geo electronic security integration programs. You will drive profitability and customer satisfaction across large, complex projects.

You will lead a team of program managers, track key metrics, manage contract performance, and guide delivery models and governance for new deals, shaping compelling business cases.