Global Client Growth Leader | Stewardship & Strategy

Chubb in; Houston (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

Chubb is seeking a Global Client Executive to strengthen the client relationship with risk managers and brokers. You will lead stewardship, coordinate account planning, and engage Chubb leadership to drive retention and growth across product lines.

You will manage client satisfaction, ensure effective service delivery, and align client goals with Chubb business plans while collaborating with internal teams.

Qualifications

• Minimum 10+ years working with risk managers and risk management accounts and their brokers.
• Excellent communication, influence, and negotiation skills.
• Proven strategic planning ability and experience driving business plans.
• Proven experience in managing cross functional teams.

Responsibilities

• Client Plan: Meet with each assigned client and broker to discuss current relationship and Risk Management Goals; review and update annually.
• Stewardship: Lead the stewardship process for clients, brokers, and account teams with annual meetings.
• Client roster: Maintain comprehensive roster of client teams including UW, Claims, ESIS, regional management.
• Institutionalize relationship: Provide clients access to senior management and product line leadership.
• Drive Chubb business plan: Translate product line and regional plans into action for clients.
• Drive client satisfaction: Manage service delivery and elevate issues to senior management.
• Client-specific P&L statements: Update annually to inform key decisions.

Skills

Client relationship management

Negotiation

Strategic planning

Cross-functional leadership

Communication

Account stewardship

Job description

Chubb is seeking a Global Client Executive to strengthen the client relationship with risk managers and brokers. You will lead stewardship, coordinate account planning, and engage Chubb leadership to drive retention and growth across product lines.

You will manage client satisfaction, ensure effective service delivery, and align client goals with Chubb business plans while collaborating with internal teams.