Senior Global Client Executive

Chubblifefund; Houston (TX); On-site; USD 120,000 - 170,000; Full time

Job summary

Chubb Global Client Executive role focuses on building sustainable client relationships to drive retention and growth. It emphasizes improved interaction with risk managers and brokers, a formal stewardship and account planning process, and engagement with Chubb leadership.

Responsibilities include leading stewardship for clients and broker teams, maintaining comprehensive client rosters, aligning with product lines and regional plans, and ensuring high client satisfaction through accountable

Qualifications

• Minimum 10+ years working with risk managers and risk management accounts and their brokers.
• Prior experience working at Chubb and/or in the insurance industry with proven experience in managing relationships and accounts.
• Demonstrated analytical, strategic planning and organizational skills.
• Excellent communication, influence, and negotiation skills with the ability to exercise positive influence over formal and informal organizations and management at all levels.
• Proven strategic planning ability as evidenced by successful development and implementation of business and marketing plans.
• Proven experience in managing cross functional teams

Responsibilities

• Meet with each assigned client and broker to discuss current Chubb relationship and client’s Risk Management Goals. The client plan should be reviewed and updated annually.
• Lead the Stewardship process for clients, brokers, and the entire Chubb account team. Customize meetings to fit client needs and goals with annual or periodic updates.
• Provide a comprehensive client roster including UW/UW Managers, Claims, ESIS, Regional Management and Chubb Global Services.
• Institutionalize Relationship: Provide clients access to Chubb senior management and product line leadership while promoting the Chubb brand identity.
• Drive Chubb Business Plan: Understand product lines and regional plans and translate into action for assigned clients.
• Drive Overall Client Satisfaction: Manage service delivery and tasks to meet expectations and create loyalty; escalate issues to senior management.
• Client Specific P&L Statements: Maintain and update annual client-specific Profit & Loss exhibits for key decisions.

Skills

Analytical skills

Strategic planning

Organizational skills

Excellent communication

Influence and negotiation

Cross-functional leadership

Job description

Chubb Global Client Executive role focuses on building sustainable client relationships to drive retention and growth. It emphasizes improved interaction with risk managers and brokers, a formal stewardship and account planning process, and engagement with Chubb leadership.

Responsibilities include leading stewardship for clients and broker teams, maintaining comprehensive client rosters, aligning with product lines and regional plans, and ensuring high client satisfaction through accountable