Global Casualty Practice Leader — Growth & Strategy

Unison Risk Advisors; Cleveland (OH); On-site; USD 150,000 - 230,000; Full time

Job summary

Unison Risk Advisors is seeking a Senior casualty leader to drive brokerage outcomes, revenue growth, and client retention for the Casualty Practice in the Cleveland area. You will lead the practice team, allocate resources, and shape strategy while serving as a senior technical and client-facing resource for complex accounts.

You will manage the largest casualty accounts, assemble teams and proposals, and collaborate with sales and service leaders to achieve growth and high service standards.

Qualifications

• Bachelor’s degree in Business Administration or related field; MBA preferred, or equivalent experience.
• Ten or more years of related insurance industry experience.
• Leadership experience in an insurance brokerage environment.
• Experience supporting Global and/or Middle Market accounts of comparable size and scope.
• Proven track record as a collaborative leader directing a client service team.
• Advanced Property & Casualty knowledge across multiple coverages.
• Property & Casualty license required; CPCU designation preferred.
• Strong analytical, problem-solving, and data-translation skills.
• Excellent written, verbal, presentation, negotiation, financial, and relationship-management skills.
• Proficiency with email, scheduling, word processing, spreadsheets, and CRM/analytics tools.

Responsibilities

• Leads the Casualty Practice Team to achieve business objectives, client service standards, retention goals, and new sales priorities.
• Drives strategy and outcomes for assigned clients, ensuring high retention and growth.
• Leads largest casualty accounts, assembling teams, proposals, and presentations; acts as Client Executive when needed.
• Develops targeted strategies to grow revenue, expand market share, and set annual improvement priorities.
• Sets and achieves annual fee-revenue budgets for the practice area.
• Collaborates with sales and service leaders to drive new business and client retention.
• Serves as primary contact for key decision-makers, exploring cross-sell opportunities.
• Facilitates stewardship reviews with key accounts and buying groups.
• Maintains relationships with carrier contacts and negotiates terms for renewals.
• Leads the Practice Team through coaching, goal setting, training, and career planning with HR.
• Acts as SME for complex, large-revenue accounts and addresses management inquiries.
• Partners with Data Enablement to deliver scalable analytics and client insights.
• Leads team meetings to review objectives, progress, and standards; promotes high-quality delivery.
• Ensures quality-control policies, workflows, and continuous improvement across the practice.
• Monitors revenue and expenses and reports to Global Practice Leader; supports profit targets.
• Keeps abreast of industry trends to improve client outcomes; participates in industry events.

Skills

Leadership

Client management

Strategic planning

Financial acumen

Communication

Relationship management

Travel up to 35%

Education

Bachelor’s degree in Business Administration

MBA preferred

Tools

CRM

SharePoint

Analytics tools

Agency management system

Job description

Unison Risk Advisors is seeking a Senior casualty leader to drive brokerage outcomes, revenue growth, and client retention for the Casualty Practice in the Cleveland area. You will lead the practice team, allocate resources, and shape strategy while serving as a senior technical and client-facing resource for complex accounts.

You will manage the largest casualty accounts, assemble teams and proposals, and collaborate with sales and service leaders to achieve growth and high service standards.