Global Capital Markets Client Services Specialist

065 Wilmington Trust N.A.; Chicago (IL); On-site; USD 34,000 - 57,000; Full time

Job summary

M&T Bank Corporation in Chicago, IL is seeking a Trust Administrative Associate to assist with global capital markets trust administration for high net-worth clients. You will support account relationship managers, handle daily client requests, process transactions, and maintain strict controls and risk standards.

The role emphasizes building client relationships, preparing documents for meetings, and coordinating with internal and external partners.

Qualifications

• Combined minimum of 4 years’ higher education and/or work experience, including a minimum of 1 year relevant work experience with direct client contact
• Strong focus on customer service and satisfaction
• Strong verbal and written communication skills

Responsibilities

• Oversee client relationships, providing appropriate recommendations and preparing documents for meetings
• Manage daily implementation of client strategies and serve as primary contact for clients
• Coordinate with internal and external service partners to resolve issues and ensure compliance with policies

Skills

Customer service

Verbal & written communication

Client relationship management

Attention to detail

Education

Bachelor’s degree in Finance/Business/Economics/Accounting

CCTS certification

Experience with financial services

Tools

Software proficiency

Job description

M&T Bank Corporation in Chicago, IL is seeking a Trust Administrative Associate to assist with global capital markets trust administration for high net-worth clients. You will support account relationship managers, handle daily client requests, process transactions, and maintain strict controls and risk standards.

The role emphasizes building client relationships, preparing documents for meetings, and coordinating with internal and external partners.