Global Auto Fulfillment Leader - Automation & Growth

JPMorgan Chase & Co.; Tempe (AZ); On-site; USD 220,000 - 340,000; Full time

Job summary

JPMorgan Chase & Co. in Tempe, AZ is seeking an Executive Director to lead Global Auto Fulfillment across the auto lending lifecycle, overseeing titles, payments, payoffs, servicing, and regulatory controls.

The role sets the strategic vision, drives automation, AI-enabled improvements, and workforce effectiveness, partnering with Technology, Risk, Compliance, Legal, Finance and Operations to deliver scalable, high-impact customer outcomes.

Qualifications

• Bachelor's degree or equivalent experience required.
• Extensive leadership experience in consumer lending, servicing, or financial services.
• Proven track record leading large-scale global operations.

Responsibilities

• Lead Global Auto Fulfillment operations across auto lending lifecycle.
• Drive automation and AI-enabled process improvements.
• Ensure regulatory compliance and risk management across a dispersed organization.

Skills

Leadership

Strategic planning

Regulatory/compliance

Stakeholder management

Executive communication

Change management

Education

Bachelor's degree or equivalent experience

Job description

JPMorgan Chase & Co. in Tempe, AZ is seeking an Executive Director to lead Global Auto Fulfillment across the auto lending lifecycle, overseeing titles, payments, payoffs, servicing, and regulatory controls.

The role sets the strategic vision, drives automation, AI-enabled improvements, and workforce effectiveness, partnering with Technology, Risk, Compliance, Legal, Finance and Operations to deliver scalable, high-impact customer outcomes.