Global Assistant Purser — Guest Services & Admin Lead

Princess Cruises; New York (NY); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Competitive salary package

Private cabin accommodations

Company-paid travel to and from the ship

Access to exclusive areas and benefits onboard

Vibrant recreation and welfare program

Exceptional learning and development opportunities

Job summary

A leading cruise line is seeking an Assistant Purser to support guest services and administrative functions on board. This role involves supervising staff, ensuring compliance with documentation, and delivering exceptional service to guests. Candidates should possess excellent communication skills, a strong customer service background, and the ability to work in a fast-paced environment. The position offers competitive pay and unique benefits such as a private cabin and opportunities for global travel.

Qualifications

• Experience in cruise ship roles is preferred.
• Fluency in English is required, knowledge of additional languages is a plus.
• Strong commitment to guest service and problem-solving skills.

Responsibilities

• Support Guest Services and Administration functions onboard.
• Supervise Guest Services Officers and maintain service standards.
• Prepare and process guest documentation according to compliance.

Skills

Customer service

Team leadership

Problem-solving

Bilingual abilities

Education

Graduate from a recognized hotel or business school

2 years experience as Front Desk Supervisor or Assistant Manager

Tools

Front Desk computer programs

Microsoft Office

Job description

A leading cruise line is seeking an Assistant Purser to support guest services and administrative functions on board. This role involves supervising staff, ensuring compliance with documentation, and delivering exceptional service to guests. Candidates should possess excellent communication skills, a strong customer service background, and the ability to work in a fast-paced environment. The position offers competitive pay and unique benefits such as a private cabin and opportunities for global travel.