Cruise Guest Services Lead — Grow, Travel, Thrive
princess Cruise Line
14 days+
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Benefits offered by this job
Job summary
A renowned cruise company is seeking an Assistant Purser to oversee guest services and administration functions on board. The ideal candidate will have a background in hospitality and a passion for providing outstanding guest experiences. Responsibilities include supervising operations, ensuring compliance, and handling guest inquiries. This position offers competitive salary and benefits, along with the chance to explore exciting destinations while you work.
Qualifications
- Experience in immigration and clearance requirements.
- Must have a personable communicator with outstanding social skills.
- Ability to handle complex issues in guest-facing roles.
Responsibilities
- Supervise Guest Services Officers to ensure adherence to Hotel Policies.
- Prepare and process APIS and Landing Order files for compliance.
- Assist in resolution of guest issues and documentation.
Skills
Cruise ship experience
Proficiency in Front Desk computer-based programs
Excellent command of the English language
Fantastic attitude
Understanding of guest service foundations
Education
Graduate of a recognized hotel or business school
2-year experience as Front Desk Supervisor or Assistant Manager
Tools
M/S Office
Job description
A renowned cruise company is seeking an Assistant Purser to oversee guest services and administration functions on board. The ideal candidate will have a background in hospitality and a passion for providing outstanding guest experiences. Responsibilities include supervising operations, ensuring compliance, and handling guest inquiries. This position offers competitive salary and benefits, along with the chance to explore exciting destinations while you work.
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