Global AR Collections Specialist – Client Cash

Clifford Chance LLP; Houston (TX); On-site; USD 88,000 - 100,000; Full time

Job summary

Clifford Chance US LLP seeks a Collections Manager to support growth and operational excellence across the Americas. Based in a US office, you will work with partners and the AR team to accelerate cash receipts and ensure compliance with global finance policies.

You’ll lead client collections discussions, resolve billing queries, and build strong relationships with client finance contacts while upholding the firm’s standards and risk controls.

Qualifications

• Bachelor's degree in business, Accounting or Finance preferred.
• 3+ years of related Collections experience in a law firm environment/business professional sector preferred.
• Proven track record of strong rapport at all levels of an organization with both internal and external clients.
• Ability to work under pressure and demonstrate flexibility with competing demands of internal and external clients.
• Effective time management, organizational and interpersonal skills.
• Strong written and verbal communication skills.
• Must be detail oriented with the ability to readily identify issues that could impede processes while taking the initiative to provide solutions.
• Systems experience of using AR/Debt management tools for focusing collections efforts and tracking queries.
• Strong team collaborator – across teams internally, across markets, and globally.
• Ability to work independently in a fast-paced, team environment with minimal supervision.
• Must comply with the Firm's Agile Working Policy, which requires employees to work from the office at least three days per week.
• Must be independently legally authorized to work in the United States.

Responsibilities

• Partner/Fee-earner collections meetings (working closely with billers to ensure seamless process, client agreement compliance and speedy query resolution).
• Chasing outstanding debts using the collections processes (as applicable).
• Investigating and resolving e-billing queries.
• Liaising with Collections Manager and Collections team to deliver collections solutions for onward delivery to partners/fee-earners.
• Timely escalation of queries with regard to speedy resolution of AR queries.
• Regular updates to Get Paid collections tool used for work allocation, escalations, priorities, cashflow and estimates.
• Timely and accurate escalation of outstanding bills at risk of non recovery and requiring a provision.
• Build a network of client finance contacts.
• Liaising with cashiers to assist with the daily and timely allocation of cash payments, client to office transfers and client funds reimbursements in accordance with the UK SRA client money rules.
• Sharing knowledge with the team in order to provide a smooth service to internal and external clients.
• Ad-hoc tasks as and when required

Skills

Communication skills

Time management

Client focus

Team collaboration

Problem solving

Education

Bachelor's degree in business, Accounting or Finance

Tools

AR/Debt management tools

Job description

Clifford Chance US LLP seeks a Collections Manager to support growth and operational excellence across the Americas. Based in a US office, you will work with partners and the AR team to accelerate cash receipts and ensure compliance with global finance policies.

You’ll lead client collections discussions, resolve billing queries, and build strong relationships with client finance contacts while upholding the firm’s standards and risk controls.