Collections Specialist — Law Firm AR & Client Liaison

nrf; Houston (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan with profit sharing

Job summary

Norton Rose Fulbright US LLP seeks a Specialist, Collections to manage high-volume client communications, update the firm’s accounting records, and perform accounts receivable portfolio reviews. The role reports to the Senior Manager, Collections Team Lead and is based in the United States.

Key tasks include contacting lawyers and clients, coordinating with billing teams, and ensuring timely collections while maintaining confidentiality and accuracy across systems.

Qualifications

• Bachelor’s or Associate degree in Accounting or Finance preferred.
• Minimum three years of proven success in collections.
• Experience with law firms or professional services a plus.
• Experience with Aderant, SAP and/or Elite Enterprise a plus.
• Strong attention to detail and ability to adapt to new systems quickly.
• Exceptional written and verbal communication skills.
• Proficient in MS Office, including Excel and Word.

Responsibilities

• Regularly communicate with lawyers regarding collection efforts and status of past due accounts.
• Work cooperatively with lawyers and staff to collect past due accounts effectively and timely.
• Communicate with clients to obtain payment status and resolve issues.
• Collaborate with partners, lawyers, secretaries, and billing to share client information on payments.
• Audit progress issues and advise managerial staff.
• Analyze partner portfolios and financial reports to review collection issues.
• Review daily posted client payments and reconcile issues.
• Enter updated information in systems regarding payment-related issues.

Skills

Attention to detail

Written communication

Verbal communication

MS Office proficiency

Education

Accounting or Finance degree

Tools

Aderant

SAP

Elite Enterprise

Job description

Norton Rose Fulbright US LLP seeks a Specialist, Collections to manage high-volume client communications, update the firm’s accounting records, and perform accounts receivable portfolio reviews. The role reports to the Senior Manager, Collections Team Lead and is based in the United States.

Key tasks include contacting lawyers and clients, coordinating with billing teams, and ensuring timely collections while maintaining confidentiality and accuracy across systems.