Global Air Import Specialist: Shipments & Compliance

VetJobs; San Francisco (CA); Sur place; USD 39 000 - 53 000; Plein temps

Résumé du poste

DHL Global Forwarding is seeking an Air Import Specialist in San Francisco. This on-site role coordinates inbound air imports from initial customer contact to final destination and serves as the main liaison with customers, warehouses, airlines, and overseas offices.

You will prepare essential documentation, ensure timely movement of cargo, audit charges, and maintain accurate customer profiles to support profitable operations.

Qualifications

• Exceptional customer service skills.
• Detail oriented and strong follow up skills.
• Proficient with Microsoft office (Word, Excel, Outlook) preferred.
• Minimum of 2 years of Logistics / Freight forwarding industry experience preferred.
• Logis Air / Cargo Wise systems knowledge is a plus.

Responsabilités

• Coordinate and ensure timely bookings with airline on customer behalf.
• Prepares import documentation, including entry into computer operations program, in accordance to country requirements.
• Preparation of Certificate of Origin, Cargo Manifest, NAFTA Certificate, AWB, ITAR, Hazardous Material, Perishable, and any other documents required by the customer.
• Compliant filing with US customs.
• Responsible for timely completion of import documents and coordinate with both customer, warehouse, airlines, gateway operations, and dispatch for timely movement of cargo.
• Ongoing communication with customer and overseas offices in regards to shipment movement.
• Follow-up with airline to keep track of arrival information and updates.
• Responsible for file level profitability.
• Audit charges for accuracy prior to sending to accounting for payment.
• Confirm payment responsibility (depending on terms) and audit credit status if needed.
• Ensure customer profiles are accurate and updated.

Connaissances

Exceptional customer service

Detail oriented

Follow up skills

Logistics / Freight forwarding

Formation

High School/GED

Outils

Microsoft Office (Word, Excel, Outlook)

Logis Air

CargoWise

Description du poste

DHL Global Forwarding is seeking an Air Import Specialist in San Francisco. This on-site role coordinates inbound air imports from initial customer contact to final destination and serves as the main liaison with customers, warehouses, airlines, and overseas offices.

You will prepare essential documentation, ensure timely movement of cargo, audit charges, and maintain accurate customer profiles to support profitable operations.