Global Air Import Specialist — Growth, Benefits & Impact

Expeditors; Franklin (WI); Vor Ort; USD 42.000 - 56.000; Vollzeit

Benefits dieser Stelle

Paid Vacation

Holiday and Sick Time

Health Plan: Medical

Life Insurance

Employee Stock Purchase Plan

Training and Personnel Development

Growth opportunities

Employee Referral Program Bonus

Zusammenfassung

Expeditors is seeking an Air Import Lead Agent in Franklin, WI to ensure timely and accurate freight movement and first-class customer service in the Air Import Department.

You will coordinate documentation, data entry, and communications with customers, brokers, and suppliers while upholding internal standards and regulatory requirements. This role emphasizes accuracy, efficiency, and professional collaboration across teams.

Qualifikationen

• Experience with air import processes preferred.
• Ability to track and trace shipments and perform data entry.
• Fluency in English and strong communication skills.

Aufgaben

• Ensure smooth and timely freight process flow.
• Ensure accurate and timely data entry into operating system.
• Track and trace Air Import files.
• Use Workflows on a daily basis.
• Ensure timely delivery of freight to customers for Import shipments.
• Ensure documents are timely sent to customer or broker for customs purposes.
• Ensure accurate and timely client and service provider billing.
• Interact with customers to arrange international shipments and meet service standards.
• Maintain strong relationships with suppliers (airlines, trucking companies, etc.).
• Meet compliance with internal OPS and external regulations.
• Understand department process flow and seek efficiency improvements.
• Ensure SOPs are followed and updated.
• Meet KPI standards as per procedures.
• Overseas communications and timely responses to emails.

Kenntnisse

Interpersonal skills

Communication skills

IATA certification

English fluency

Organizational skills

Tools

Excel

PowerPoint

Word

Jobbeschreibung

Expeditors is seeking an Air Import Lead Agent in Franklin, WI to ensure timely and accurate freight movement and first-class customer service in the Air Import Department.

You will coordinate documentation, data entry, and communications with customers, brokers, and suppliers while upholding internal standards and regulatory requirements. This role emphasizes accuracy, efficiency, and professional collaboration across teams.