Air Import Specialist — Global Logistics & Growth

Expeditors; Humble (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid vacation

Health plan

Life insurance

Stock purchase plan

Training program

Growth opportunities

Referral bonus

Job summary

Expeditors in Humble, TX, is seeking a motivated Air Import Lead Agent to ensure timely freight movement and accurate data entry while delivering exceptional customer service on a Tuesday–Saturday shift.

You will handle tracking, document management, billing accuracy, and collaboration with suppliers to meet compliance and KPI targets; a proactive organizer with strong communication will thrive in our supportive environment.

Qualifications

• 6 months to 1 year related experience and/or training.
• Understanding of air documentation process a plus.
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
• Pro-active, strong organizational skills.

Responsibilities

• Ensure smooth and timely freight process flow
• Ensure accurate and timely data entry into our operating system
• Track and trace Air Import files as required
• Use Workflows on daily basis
• Ensure timely delivery of freight to customers for Import shipments
• Ensure documents are timely sent to customer or broker for customs purposes
• Ensure accurate and timely client and Service Providers billing
• Interact with our customers in arranging their international shipments, meeting customer service standards
• Contribute to maintain strong relationships with suppliers (airlines, trucking companies, and others)
• Meet compliance at all times to regulations.

Skills

Interpersonal skills

Organizational skills

Proactive

Effective communication

Job description

Expeditors in Humble, TX, is seeking a motivated Air Import Lead Agent to ensure timely freight movement and accurate data entry while delivering exceptional customer service on a Tuesday–Saturday shift.

You will handle tracking, document management, billing accuracy, and collaboration with suppliers to meet compliance and KPI targets; a proactive organizer with strong communication will thrive in our supportive environment.