Global Air Freight Operations Manager (Flex)

UPS; Grove City (OH); Remote; USD 109,000 - 231,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) retirement program

Paid time off

Job summary

UPS in the United States is seeking a Global Freight Forwarding Solutions and Implementation Manager to lead the design and delivery of customized Healthcare freight solutions across Air and Ocean, including Cold Chain. The role partners with Sales and cross-functional teams to ensure a smooth onboarding and operationalization of new business.

Key duties include program management, end-to-end implementation, and delivering a positive customer experience, with flexible hours and global

Qualifications

• Strong Project Management Skills – Required.
• Global Freight Forwarding experience – Required.
• Knowledge of Cold Chain Pharma to build custom Healthcare Solutions – Required.

Skills

Project Management

Global Freight Forwarding

Cold Chain Pharma

Job description

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description

This position serves as the Global Freight Forwarding (GFF) Solutions and Implementation Manager, supporting the development and execution of customized Freight Forwarding solutions for Healthcare customers. A strong understanding of Global Freight Forwarding operations is essential, as the individual will partner closely with Sales to design tailored General Cargo and Cold Chain transportation solutions across both Air and Ocean freight services. Following the successful award of business, the role requires exceptional program management capabilities to lead end-to-end implementation activities and ensure the seamless onboarding of new customers. The successful candidate will be accountable for delivering a positive customer experience, coordinating cross-functional teams, and driving the successful launch and operational stabilization of new business opportunities

Qualifications

• Strong Project Management Skills – Required
• Global Freight Forwarding experience – Required
• Knowledge of Cold Chain Pharma to build custom Healthcare Solutions – Required

Additional Criteria

• Job Grade: 303
• Shift: Monday – Friday. Flexibility is required to support operational needs and communicate with international stakeholders as needed.
• Location: Remote. Preferably based in Alpharetta, GA
• Last day to apply is Wednesday, October/14/2026 at 11:59 pm

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $108,600/year to $231,084/year. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate’s work experience. Hired applicants are offered annual short-term and/or long-term incentive compensation programs, subject to applicable eligibility requirements. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. The company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law, and Discounted Employee Stock Purchase Program.

Employee Type

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.