Dispatcher - Mon-Wed and Sat&Sun 10:00AM -6:30pm EST

564 Marken LLP; Ohio; On-site; USD 42,000 - 65,000; Full time

Job summary

UPS Healthcare Precision Logistics is seeking a permanent Logistics Coordinator to support import/export coordination and document control. You will manage tracking with Maestro and the TMS, and communicate with global agents using MS Outlook and Excel.

Responsibilities include ensuring zero-error accuracy in a fast-paced environment, handling dry ice for cold-chain needs, and maintaining an organized warehouse workspace. Weekend shifts may apply, with flexible hours as required.

Qualifications

• Advanced Excel and Outlook proficiency required.
• Experience with import documents and shipping procedures.
• Zero-error accuracy in a fast-paced environment.
• Knowledge of cold chain management or dry ice handling is a plus.
• Willingness to work Next Flight Out shifts and weekends as needed.

Responsibilities

• Use MS Outlook to communicate with agents and Excel to track inventory and shipments.
• Prepare and review shipping papers and import documentation per global guidelines.
• Learn and operate Maestro and update milestones, flight plans, and data in the TMS.
• Scan and verify recovered shipments against the manifest; post-flight to confirm departure.
• Create pre-alerts for global agents and escalate concerns to leadership.
• Assist in warehouse: handle dry ice, maintain organized workspace.
• Complete GxP logs and ensure accurate labeling.

Skills

Excel

MS Outlook

Logistics knowledge

Attention to detail

Cold chain knowledge

Shift flexibility

Job description

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description

Together, we are Marken, UPS Healthcare Precision Logistics. As the clinical and advanced therapy part of UPS Healthcare, we reach patients faster, with greater scalability and access to new pathways throughout the supply chain. With our One UPS advantage and comprehensive service portfolio, including Polar Speed's in-network pharmacies, we are optimally positioned to keep our clients competitive in an increasingly complex market.

In 1907, two teenage entrepreneurs in a Seattle basement started with a $100 loan and created what would become the world’s largest package delivery service. Today, operating in more than 220 countries and territories, UPS is committed to moving our world forward by delivering what matters. UPS and its more than 500,000 UPSers around the globe are a transportation and logistics leader, offering innovative solutions to customers, big and small. UPS understands and appreciates its responsibility to help build safe, stronger and more resilient communities founded on justice and economic opportunity for all, supported by a healthy, sustainable global environment.

Main Duties and Responsibilities

• Computer & Documentation: Utilize MS Outlook for constant communication with agents and Excel for tracking inventory and shipment data.
• Import/Export Coordination: Prepare and review shipping papers and import documentation in accordance with global guidelines.
• System Management: Learn and master our internal transportation system (Maestro) to update milestones, create flight plans, and enter data into the TMS.
• Tracking & Manifesting: Ensure all recovered shipments are scanned upon arrival, checked against the manifest for weight/piece count, and "Post-flighted" to confirm departure.
• Communication: Create pre-alerts for global agents and elevate any logistical concerns to senior leadership immediately.
• Warehouse Support: Handle dry ice safely, replenish shipments based on temperature needs, and maintain an organized, clean workspace.
• Compliance: Complete GxP documentation logs and ensure all labeling (weight, orientation, etc.) is 100% accurate.

Required Skills & Qualifications

• Computer Proficiency: Strong experience with Microsoft Excel and MS Outlook is required.
• Logistics Background: Previous experience working with import documents and shipping procedures.
• Attention to Detail: Ability to maintain "zero-error" accuracy while working in a fast-paced environment.
• Cold Chain Knowledge: Experience with cold chain management or handling dry ice is a major plus.
• Flexibility: Ability to be flexible with shift hours to meet the "Next Flight Out" demands.

Physical Requirements:

Ability to assist in the recovery, unloading, and tendering of shipments to airlines (Forklift certification desired). Monday to Wednesday 10:00AM -6:30pm with 2 weekend days Saturday 09:00AM / Sunday 09:00AM-5:30pm

Employee Type:

Permanent

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.