Global Air Export Specialist

Expeditors International; Peabody (MA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Paid Vacation

Holiday

Sick Time

Health Plan

Life Insurance

Growth Opportunities

Training Program

Employee Referral Bonus

Job summary

Expeditors International in Massachusetts is seeking a Product Agent to support shipment processing, tracking, and customer communications. You will prepare and process shipments, monitor progress, respond to emails, and maintain strong relationships with customers while meeting KPI targets.

You will also complete training, adhere to government regulations, and collaborate with teammates to ensure accurate data entry, timely billing, and proactive problem solving.

Qualifications

• Global logistics industry knowledge.

Responsibilities

• Prepare shipments
• Process shipments
• Monitor/Track shipments
• Manage desk to customer and company KPI’s
• Timely reply to all emails
• Develop friendly and professional relationships with customers
• Training peers as needed
• Action miscellaneous accounting items that pertain to assigned accounts
• Send shipment alerts to all customers and keep them updated on the progress of their shipments
• Must comply with Expeditors and Govt regulations/policies

Skills

Global logistics industry knowledge

Job description

Expeditors International in Massachusetts is seeking a Product Agent to support shipment processing, tracking, and customer communications. You will prepare and process shipments, monitor progress, respond to emails, and maintain strong relationships with customers while meeting KPI targets.

You will also complete training, adhere to government regulations, and collaborate with teammates to ensure accurate data entry, timely billing, and proactive problem solving.