Air Export Agent

Expeditors International; Franklin (WI); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Paid Vacation

Health Plan: Medical

Life Insurance

Employee Stock Purchase Plan

Training and Personnel Development

Growth opportunities within the 회사

Employee Referral Program Bonus

Job summary

Expeditors is seeking an Air Export Agent to process export shipments, manage documentation, and ensure accurate data entry. You will interact with customers, vendors, and Expeditors offices worldwide to maintain timelines and billing accuracy.

The role requires 6 months to 1 year related experience, understanding of air documentation preferred, and willingness to work overtime. IATA certification is a plus, and US work authorization is required.

Qualifications

• 6 months to 1 year related experience and/or training; or equivalent combination of education and experience
• Understanding of air documentation process a plus
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
• Must have the ability to work overtime in support of department needs
• Pro-active, strong organizational skills
• IATA certification (preferred)
• Must be legally authorized to work in the United States

Responsibilities

• Track and Trace shipments
• Prepare, handle, and process shipment documentation- including house and master air waybills, commercial documents, and customs/regulatory documents
• Accurate and timely data entry into our operating system
• Communicate effectively with customers, vendors, other Expeditors offices worldwide, and co-workers through high volume of email, phone, instant message, and person to person
• Monitor reports
• Accurate and timely client billing
• Contribute to maintaining strong service provider relationships- airlines, trucking companies, and others
• Maintain compliance standards at all times- including internal policies and procedures, external government regulations, and customer requirements
• Meet key performance indicators to support department, branch, product, and company goals
• Desire to understand overall department process flow and constantly seek opportunities for improved efficiency
• Training and Development - must obtain required 52 hours of annual training. (company provided)

Skills

Interpersonal skills

Overtime availability

Organizational skills

Proactive

IATA certification

Work authorization (US)

Air export knowledge

Job description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

Job Description

Air Export Agent will serve in an operations capacity, responsible for processing export shipments including accompanying export documentation. Major duties and responsibilities to include but not limited to:

• Track and Trace shipments.
• Prepare, handle, and process shipment documentation- including house and master air waybills, commercial documents, and customs/regulatory documents.
• Accurate and timely data entry into our operating system.
• Communicate effectively with customers, vendors, other Expeditors offices worldwide, and co-workers through high volume of email, phone, instant message, and person to person.
• Monitor reports.
• Accurate and timely client billing.
• Contribute to maintaining strong service provider relationships- airlines, trucking companies, and others.
• Maintain compliance standards at all times- including internal policies and procedures, external government regulations, and customer requirements.
• Meet key performance indicators to support department, branch, product, and company goals.
• Desire to understand overall department process flow and constantly seek opportunities for improved efficiency.
• Training and Development - must obtain required 52 hours of annual training. (company provided)

Qualifications

• 6 months to 1 year related experience and/or training; or equivalent combination of education and experience
• Understanding of air documentation process a plus
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
• Must have the ability to work overtime in support of department needs
• Pro-active, strong organizational skills
• IATA certification (preferred)
• Must be legally authorized to work in the United States

Reporting Structure

• Air Export Lead Agent, Supervisor and Manager

Additional Information

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus