Global AI & Copilot Team Lead for Microsoft 365 — Remote

Shakers; United States; Remote; USD 80,000 - 120,000; Full time

Benefits offered by this job

Remote work flexibility

Diversity and inclusion focus

Professional advancement opportunities

Competitive compensation package

Job summary

A tech company is seeking an AI and Copilot Team Lead to manage a global remote team. The ideal candidate will have extensive experience in Microsoft 365 technologies and strong leadership skills. Responsibilities include driving product-led growth, ensuring high service quality, and maintaining a proactive approach to customer satisfaction. This role offers the flexibility of remote work and a competitive compensation package.

Qualifications

• Extensive experience leading remote technical support teams.
• Strong experience in using AI-related tools including Copilot.
• Outstanding leadership and coaching skills.

Responsibilities

• Lead a global remote team ensuring high service quality.
• Drive product-led growth through the use of Microsoft technologies.
• Maintain proactive management approaches for customer satisfaction.

Skills

Leadership

Microsoft 365 Knowledge

Problem-solving

Change Management

Communication

Tools

Microsoft 365

AI Tools

Job description

A tech company is seeking an AI and Copilot Team Lead to manage a global remote team. The ideal candidate will have extensive experience in Microsoft 365 technologies and strong leadership skills. Responsibilities include driving product-led growth, ensuring high service quality, and maintaining a proactive approach to customer satisfaction. This role offers the flexibility of remote work and a competitive compensation package.