Glasses Experience Specialist

Warby Parker; Atlanta (GA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Vision & dental

Life Insurance

Paid time off

401(k) Retirement plan

Parental leave

Employee stock purchase plan

EAP

Free eyewear

Job summary

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional customer service across our retail locations. You will share brand values, knowledge, and style guidance with shoppers, while contributing to product ideation and store improvements.

The role requires energy for a fast-paced environment, strong communication with diverse customers, and a proactive, team-oriented mindset to help drive a positive shopping experience and inclusive culture.

Qualifications

• Customer-facing experience in a service-minded environment is preferred.
• Able to thrive in a fast-paced, high-growth company.
• Proactive, adaptable problem-solver who reacts quickly in unexpected situations.
• Positive team player who leads by example and communicates clearly with diverse people.
• Organized, attentive, and detail-oriented with a strong entrepreneurial spirit.

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor.
• Delight customers through exceptional service.
• Demonstrate product knowledge and offer styling advice.
• Suggest ideas to improve the retail and glasses-shopping experience.
• Anticipate needs of team and customers and lend support as needed.
• Foster an inclusive culture by treating customers and colleagues with respect.

Skills

Customer service

Communication

Product knowledge

Team player

Adaptable

Detail oriented

Job description

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional customer service across our retail locations. You will share brand values, knowledge, and style guidance with shoppers, while contributing to product ideation and store improvements.

The role requires energy for a fast-paced environment, strong communication with diverse customers, and a proactive, team-oriented mindset to help drive a positive shopping experience and inclusive culture.