Eyewear Experience Specialist

Warby Parker; Plano (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Employee discounts

Job summary

Warby Parker is seeking a well‑rounded Sales Advisor to deliver exceptional service to customers on the sales floor. This role emphasizes brand alignment, product expertise, and proactive participation in improving the retail experience.

You will engage with diverse customers, share Warby Parker’s values, and contribute to a collaborative, inclusive environment while supporting store goals and growth in a fast-paced setting.

Qualifications

• Customer-facing experience in a service-minded environment.
• Able to communicate with a variety of people on the sales floor.
• Proactive, adaptable problem-solver capable of quick reactions in unexpected situations.
• Energetic self-starter with an entrepreneurial spirit.

Responsibilities

• Communicate Warby Parker’s values and brand philosophy on the sales floor.
• Delight customers through exceptional service.
• Demonstrate product knowledge and offer style advice.
• Contribute to reinventing the retail and glasses-shopping experience.
• Anticipate needs of team and customers and assist as needed.
• Foster an inclusive culture by treating customers and colleagues with respect.

Skills

Customer service

Sales

Product knowledge

Communication

Team player

Problem solving

Organized

Job description

Warby Parker is seeking a well‑rounded Sales Advisor to deliver exceptional service to customers on the sales floor. This role emphasizes brand alignment, product expertise, and proactive participation in improving the retail experience.

You will engage with diverse customers, share Warby Parker’s values, and contribute to a collaborative, inclusive environment while supporting store goals and growth in a fast-paced setting.