Glasses Experience Specialist

Warby Parker; New York (NY); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision insurance

Paid sick leave

Paid holidays

Vacation days

401(k) plan

Parental leave

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program (EAP)

Free eyewear

Job summary

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional service and drive a memorable glasses-buying experience. You’ll share Warby Parker’s values on the floor, provide expert product knowledge, and help shape the retail experience through creativity and collaboration.

As a team player with strong communication, organization, and a passion for fashion and technology, you’ll contribute to a fast-paced, high-growth environment while ensuring customers feel valued and

Qualifications

• Experience in a customer-facing service environment.
• Strong product knowledge and ability to translate features into benefits.
• Proactive, adaptable problem-solver who thrives in fast-paced settings.

Responsibilities

• Communicate Warby Parker's values on the sales floor.
• Delight customers through exceptional service.
• Demonstrate product knowledge and offer style advice.
• Dream up ways to reinvent retail and the glasses-shopping experience.
• Anticipate needs of team and customers and help as needed.
• Foster an inclusive culture by treating customers and colleagues with respect.

Skills

Customer service

Product knowledge

Sales skills

Communication

Team player

Attention to detail

Entrepreneurial spirit

Fashion interest

Tech interest

Job description

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional service and drive a memorable glasses-buying experience. You’ll share Warby Parker’s values on the floor, provide expert product knowledge, and help shape the retail experience through creativity and collaboration.

As a team player with strong communication, organization, and a passion for fashion and technology, you’ll contribute to a fast-paced, high-growth environment while ensuring customers feel valued and