Glasses Sales & Experience Advisor

Warby Parker; New York (NY); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Life and AD&D Insurance

Paid sick leave

Paid Holidays

Vacation days per year

401(k) retirement savings plan

Parental leave

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program (EAP)

Bereavement Support

Optical Education Reimbursement

Free eyewear

And more (just ask!)

Job summary

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional service to customers across our retail locations. You will share the brand experience, offer expert product knowledge, and contribute to creative ideas improving the glasses-shopping journey.

Expect a fast-paced environment that rewards proactive problem-solving and teamwork. In this role you’ll engage customers, uphold our values, and support a culture of inclusion while earning a base hourly rate with additional

Qualifications

• Experience in customer-facing roles or service-minded environments is preferred.
• Able to communicate Warby Parker's brand values on the sales floor.
• Proactive problem-solver with quick thinking in dynamic situations.
• Positive teammate who leads by example and respects others.
• Organized, attentive, and detail-oriented with a proactive mindset.

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor
• Delight customers through outstanding service
• Demonstrate product knowledge and offer style advice
• Brainstorm ideas to improve retail and the glasses-shopping experience
• Anticipate needs of team and customers and assist as needed
• Foster an inclusive culture by treating customers and colleagues with respect

Skills

Customer service

Sales skills

Communication

Team player

Adaptable

Job description

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional service to customers across our retail locations. You will share the brand experience, offer expert product knowledge, and contribute to creative ideas improving the glasses-shopping journey.

Expect a fast-paced environment that rewards proactive problem-solving and teamwork. In this role you’ll engage customers, uphold our values, and support a culture of inclusion while earning a base hourly rate with additional