Glass Services Dispatcher: Smooth Ops & Service

Glass Doctor Auto of Castle Rock; Port Royal (VA); On-site; USD 22,000 - 44,000; Full time

Benefits offered by this job

Flexible Schedule

Paid Training

Bonuses & Incentives

Company vehicle & tech

Benefits package

PTO & vacation

Job summary

Glass Doctor Auto of Castle Rock in Springfield, VA is seeking a Dispatcher to help residential and business customers when glass needs arise. You’ll schedule manpower, track equipment, and ensure timely invoices and reports, while delivering exceptional service and accurate communications.

The role requires solid organization, strong phone and interpersonal skills, basic computer literacy, and a valid driver’s license for a company vehicle.

Qualifications

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Responsibilities

• Schedule manpower assignments and ensure Emergency Service program is executed.
• Maintain a log of company equipment and tools, including periodic physical inventories and inspections.
• Ensure that invoices, route sheets, time cards, daily and weekly reports are completed and turned in by all team members timely and accurately.
• Administer the company vehicle program including maintenance, repair, fuel, and service stock.
• Promptly responds to email requests to secure the opportunity.

Skills

Customer service

Phone skills

Organization

Multi-tasking

Communication

Computer literacy

Driver's license

Attention to detail

Tools

Tools knowledge

Job description

Glass Doctor Auto of Castle Rock in Springfield, VA is seeking a Dispatcher to help residential and business customers when glass needs arise. You’ll schedule manpower, track equipment, and ensure timely invoices and reports, while delivering exceptional service and accurate communications.

The role requires solid organization, strong phone and interpersonal skills, basic computer literacy, and a valid driver’s license for a company vehicle.