Glass Service Dispatcher: Elite Customer-First Scheduler

Glass Doctor

Cordova (TN)

On-site

USD 23,000 - 28,000

Full time

4 days ago

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Benefits offered by this job

Paid Training

Company-provided technology

Benefits Package

PTO and Vacation

Job summary

Glass Doctor of Memphis is seeking a Dispatcher who thrives on delivering exceptional customer service and keeping projects flowing. You will support residential and business customers during urgent moments, scheduling manpower and coordinating field teams so homes and businesses are safe and looking good.

You’ll maintain logs of equipment, process invoices and time cards, administer the company vehicle program, and respond promptly to email requests.

Qualifications

Prior experience in the auto and/or flat glass industry is a plus.
Knowledge and understanding of the basic tools of the trade.
Computer literate, with working knowledge of work processing, business software and spreadsheet applications
Must be insurable with a valid driver's license and clean driving record to drive a company vehicle.
Strong organization skills, able to multi-task, and can manage time.
Outstanding phone skills.
Strong computer and internet skills.
Excellent interpersonal and communication skills (written and verbal).

Responsibilities

Schedule manpower assignments and ensure Emergency Service program is executed.
Maintain a log of company equipment and tools, including periodic physical inventories and inspections.
Ensure that invoices, route sheets, time cards, daily and weekly reports are completed and turned in by all team members timely and accurately.
Administer the company vehicle program including maintenance, repair, fuel, and service stock.
Promptly responds to email requests to secure the opportunity.