Giftware Lead: Merchandising & Customer Experience

M & D Supply Ace Hardware; Lumberton (TX); On-site; USD 38,000 - 46,000; Full time

Job summary

M & D Supply Ace Hardware in Lumberton, TX is seeking a Branch Store Giftware Lead to drive giftware sales through smart buying, attractive merchandising and friendly customer service. You will greet customers, help them find products, place special orders, train staff, and coordinate with the Giftware Buyer to keep the department fresh and profitable.

This on-site role requires basic computer skills and physical stamina.

Qualifications

• Basic computer and math knowledge.
• Must be 18 years old or older.
• Physical requirements and equipment operation as described.

Responsibilities

• Greet customers, advise customers, demonstrate products.
• Answer calls using the company phone script.
• Answer radio calls promptly and professionally.
• Special order non-stock items per policy.
• Provide on-the-job training as needed.
• Develop and maintain a welcoming merchandising theme.

Skills

Customer service

Basic computer skills

Math proficiency

Teamwork

Tools

POS system

RF gun

Computers

Job description

M & D Supply Ace Hardware in Lumberton, TX is seeking a Branch Store Giftware Lead to drive giftware sales through smart buying, attractive merchandising and friendly customer service. You will greet customers, help them find products, place special orders, train staff, and coordinate with the Giftware Buyer to keep the department fresh and profitable.

This on-site role requires basic computer skills and physical stamina.