Department Lead- The Ledge Surf Shop

Ace Hardware Corporation; Jacksonville (FL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401K

Paid time off

Holiday pay

Employee discount program

Job summary

Ace Hardware Corporation is seeking a Department Lead for Apparel Surf, Apparel and Accessories in Jacksonville, Florida. The ideal candidate will provide excellent customer service and manage store operations efficiently, including training staff, maintaining inventory, and ensuring a clean and organized store environment.

Responsibilities include delegating tasks, monitoring merchandise displays, and adhering to safety policies. Candidates must have strong leadership and communication skills, along with a commitment to customer satisfaction. Full-time benefits include health insurance, 401K, and paid time off.

Qualifications

• Strong leadership and analytical skills.
• Excellent verbal and written communication skills.
• Ability to handle multiple projects with attention to detail.

Responsibilities

• Provide exceptional customer service.
• Ensure department is stocked and organized.
• Train and develop new associates.
• Manage inventory and sales transactions.
• Adhere to safety and compliance procedures.

Skills

Leadership skills

Analytical skills

Communication skills

Problem-solving skills

Organizational skills

Computer skills

Job description

Position Summary – Department Lead – Apparel Surf, Apparel and Accessories

The Ledgehavean immediate opening for a DepartmentLeadforSurf, Apparel and Accessories. The primary responsibilities of the Department Lead are to provide excellent and knowledgeable customer service, work with management toexecutedepartmentgoals, andkeep the store stocked, clean and organized, andprocessingsales transactions through both delegation and action.

Company Summary – The Ledge

The Ledge is a boutique, beach style outfitter shop operating within Turner Ace Hardware specializing in fine apparel and footwear, paddle boarding equipment and fishing gear from brands likeFaherty, Tommy Bahama,Johnny O,Olukai, Rainbow, Reef, Free Fly,Pelagic, Costa, Maui Jim andRayban, to name a few.

Major Responsibilities

• Provide enjoyable, knowledgeable, and friendly service to our customers.
• Maintain awareness of our products, merchandisepromotionsand advertisements
• Become a brand expert for our productsin order toelevate the customer experience
• Working with other store associates to keep our store clean, organized, and visually appealing.
• Ensure the department is stocked, clean and ready for business every day through delegation and action. This includes a clear sales floor,organizedandaccuratesignage.
• Enforcesafety policies andprocedures,is a safety role model.
• Provide direction and guidance to associates to ensure effective execution of operational programs.
• Maintainaccuraterecord keeping includingrecords of individual sales forcommissionedproduct
• Effectively delegate tasks to associates to ensure productivity and efficiencythrough both action and task management software
• Developthe weekly work schedule for the department
• Train current and new associates in basic store functions and implement training programs as needed.
• Monitor basic and seasonal merchandise displays to maximize sales and profit; also review thestock roomand bin areas daily,identifyingbackstock to bring to the sales floor,new itemsto display, etc.
• Ensure daily inventory management tasks are completedincluding research into products with defects
• Processing sales transactions in a quick and friendly manner
• Adhere to loss prevention, inventorycontroland compliance procedures
• Other duties assigned by management

Minimum Requirements

• Mustbe able toworka schedule that includes weekends, holidays, and evenings.
• Strong leadership and analytical skills
• Excellent verbal and written communication skills with the ability to communicate clearly and effectively in all situations
• Strong problem-solving and organizational skills
• Ability to lead and develop others
• Ability to handle multiple projects and tasks with a high attention to detail
• Basic computer skills
• A commitment to service excellence and customer satisfaction
• Solid team player with excellent interpersonal skills

Physical Requirements

• Ability to stand/walk for an extendedperiod of time
• Move and handleheavyboxes of merchandise and fixtures throughout the warehouse and store, whichentailsbending, twisting, lifting, etc. and perform all functions as set forth by the business

Job responsibilities may change based on the needs of the business.

Full Time Benefits Include

• Health, dental, vision, and life insurance available
• 401K
• Paid time off
• Holiday pay
• Employee discount program

Company Introduction

As your local Ace Hardware, our store is a member of the largest retailer-owned hardware cooperative in the industry. Ace Hardware began as a small chain of stores in 1924 and has grown to include more than 4,600 stores in 50 states and more than 70 countries. As part of a cooperative, every Ace Hardware store is independently owned. From neighborhood hardware stores to lumberyards to super-size home centers, each Ace Hardware is unique and tailored to meet the needs of its local community. We are all committed to being the Helpful Place by offering our customers knowledgeable advice, helpful service and quality products.