Gifts & Records Operations Specialist

Boston University

Boston (MA)

On-site

USD 52,000 - 75,000

Full time

5 days ago

Be an early applicant

Application generator

Get a reply from this employer — a resume and cover letter tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

The Gifts & Records Associate at Boston University Advancement supports gifts, constituent records, and data services to advance fundraising and engagement goals. Reporting to the Director of Gifts & Records, this role collaborates across Advancement Information Strategies, the Office of Advancement, and University partners to improve data quality and operational effectiveness.

The position emphasizes process improvements, documentation, training resources, and cross-functional initiatives to

Qualifications

Associate’s degree or equivalent required; 3–5 years in advancement operations or related field.
Experience with gift administration, constituent records, or data management.
Experience with CRM/advancement systems and data governance.
Strong analytical and problem-solving skills with attention to detail.
Excellent written and verbal communication and collaboration abilities.

Responsibilities

Monitor workflows and performance metrics to improve efficiency and service delivery.
Develop and maintain reports, dashboards, and tracking tools for workload management.
Support data governance initiatives, data quality assurance, and policy compliance.
Coordinate cross-functional projects and assist with system enhancements.
Support onboarding, training materials, and knowledge transfer for staff.