Alumni Relations Operations & Analytics Partner

Boston University; Boston (MA); On-site; USD 60,000 - 65,000; Full time

Job summary

Boston University Advancement is seeking an Alumni Relations Associate to support data-driven engagement efforts across alumni networks, career programs, and affinity initiatives. You will coordinate operations, manage alumni data, and help deliver programs with strong attention to detail and independence.

Reporting to the Managing Director, you will design reports, run CRM queries, track action items, and collaborate with colleagues across Advancement and the University to advance fundraising

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 2–4 years of relevant experience in alumni relations, higher education administration, advancement, program coordination, or a related field.
• Experience managing multiple projects, priorities, and deadlines while maintaining accuracy and attention to detail.
• Demonstrated analytical and organizational skills, including the ability to collect, organize, interpret, and report data to support operational planning and decision-making.
• Strong oral and written communication skills, including the ability to communicate effectively with colleagues, leadership, and external constituents.
• Demonstrated ability to work independently, exercise sound judgment, and coordinate projects and administrative processes from planning through completion.
• Proficiency with Microsoft Office applications, including Excel, Word, and PowerPoint.

Responsibilities

• Database management & analytics: maintain alumni engagement data within the University's CRM, ensure accurate documentation of contacts, activities, and engagement.
• Internal program coordination: plan, execute, and follow-up on team programs, meetings, and events, including logistics and vendors.
• Administrative support: calendar coordination, travel arrangements, expense reporting, and paperwork for the Managing Director.
• Reporting & analytics: develop reports, track metrics, and translate data into actionable insights for planning and decision-making.
• Cross-functional collaboration: work with faculty, leadership, Advancement colleagues, vendors, and stakeholders to support initiatives.

Skills

Analytical skills

Organizational skills

Written communication

Project management

Excel proficiency

CRM systems

Education

Bachelor's degree or equivalent combination of education and experience

Tools

CRM software

Microsoft Office

Job description

Boston University Advancement is seeking an Alumni Relations Associate to support data-driven engagement efforts across alumni networks, career programs, and affinity initiatives. You will coordinate operations, manage alumni data, and help deliver programs with strong attention to detail and independence.

Reporting to the Managing Director, you will design reports, run CRM queries, track action items, and collaborate with colleagues across Advancement and the University to advance fundraising