Gifts & Records Integrations Lead

University of Florida; Gainesville (AL); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health plans

Life insurance

Disability insurance

Retirement plans

Paid time off

Professional development

Tuition assistance

PSLF eligibility

Job summary

The University of Florida seeks a Manager, Gifts & Records to lead data integrations, reconciliation, and operational controls for philanthropic revenue and systems. You will coordinate with DIS and Finance & Accounting to ensure data accuracy and strengthen operations through automation and emerging tech.

Reporting to the Associate Director of Gifts & Records, you will oversee monitoring, testing, and validation of integrations, while driving process improvements and staff development.

Qualifications

• Bachelor’s degree in an appropriate area of specialization and two years of relevant experience; or an equivalent combination of education and experience.
• Two years of gift processing experience, or a combination of education and experience in a professional, customer service, team-oriented environment.
• Knowledge of basic accounting policies and procedures.
• Ability to use sound judgment and exercise strict confidentiality and discretion in all matters.
• Data entry, proofreading, grammar, and spelling skills.
• Strong analytical and problem-solving skills.
• Ability to work accurately and efficiently with minimum supervision.
• Demonstrated commitment to provide excellent customer service and promote positive interaction between operations and professional staff as well as internally.
• Proficient in keyboarding at 45 wpm.
• Excellent organizational and time management skills.
• Experience in a data-driven environment; ability to lead, influence, and inspire others.
• Familiarity with donor databases and tracking systems.

Responsibilities

• Lead day-to-day operation of advancement data integrations and automated data exchanges.
• Resolve biographical interims flagged for manual review, matching donor information or creating new entities.
• Correct gift records stalled during the gift loading process.
• Review processed donor information for possible duplicate entity creation.
• Close daily gift sessions for review and approval by the Associate Director.
• Establish monitoring procedures and service standards for data integrations.
• Ensure timely identification, escalation, and resolution of integration failures and data exceptions.
• Maintain visibility into integration performance and data flow health.
• Oversee validation and review of system-generated sessions and automated data loads.
• Establish controls to identify incomplete, duplicate, or inaccurate records from integrations.
• Lead resolution of complex data exceptions in partnership with DIS/Finance.
• Assist in resolving interims for biographical integrations during high volume.
• Recommend process improvements to reduce recurring errors and manual intervention.
• Represent Gifts & Records on technology projects and collaborate with IT.

Skills

Analytical skills

Communication skills

Confidentiality

Project management

Time management

Organizational skills

Data entry

Customer service

Team collaboration

Research skills

Education

Bachelor's degree in an appropriate area

Tools

Windows

Microsoft Word

Excel

Access

Donor databases

CRM systems

Internet browsers

Email platforms

Job description

The University of Florida seeks a Manager, Gifts & Records to lead data integrations, reconciliation, and operational controls for philanthropic revenue and systems. You will coordinate with DIS and Finance & Accounting to ensure data accuracy and strengthen operations through automation and emerging tech.

Reporting to the Associate Director of Gifts & Records, you will oversee monitoring, testing, and validation of integrations, while driving process improvements and staff development.