Gift Shop Specialist — Dynamic Customer Service Pro

Live! Casino & Hotel Maryland; Philadelphia (Philadelphia County); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Comprehensive health coverage for full

Free Basic Life Insurance

Free Short Term Disability

Free Long-Term Disability

Retirement Savings with Company Match

Generous Bonus Structure

Annual Merit/Goal Based Pay Increases

Leadership Skills Development & Mentor

Tuition Reimbursement

Free parking

Free food and discounted meals

Exclusive Discounts on Travel,Services

Job summary

Live! Casino & Hotel Maryland is seeking a Gift Shop Attendant to handle sales transactions, maintain stock, and ensure guests have a positive experience in the Gift Shop. Responsibilities include ringing up sales, inventory support, and maintaining shop cleanliness.

Candidates should have strong communication skills, basic math ability, and a customer-service mindset. Retail experience is a plus; on-site role with full-time and part-time opportunities available.

Qualifications

• High school diploma or GED is required.
• Retail customer service training is a plus.
• Excellent communication and customer service skills are essential.

Responsibilities

• Maintain a friendly, courteous atmosphere in the Gift Shop and assist guests.
• Ring up sales and give correct change.
• Keep the Gift Shop clean and orderly.
• Assist in month-end inventory.
• Ensure safety and security of guests and staff in the Gift Shop.
• Perform other duties as assigned.

Skills

Reading & listening

Clear communication

Time pressure handling

Reporting

Constructive feedback

Policy knowledge

Basic math

Customer service

Education

High school diploma or GED

Retail customer service training

Job description

Live! Casino & Hotel Maryland is seeking a Gift Shop Attendant to handle sales transactions, maintain stock, and ensure guests have a positive experience in the Gift Shop. Responsibilities include ringing up sales, inventory support, and maintaining shop cleanliness.

Candidates should have strong communication skills, basic math ability, and a customer-service mindset. Retail experience is a plus; on-site role with full-time and part-time opportunities available.