Gift Shop Attendant - Maryland

Live! Casino & Hotel Maryland

Hanover (MD)

On-site

USD 18,000 - 26,000

Full time

3 days ago

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Benefits offered by this job

Health benefits

Life insurance

Disability insurance

Retirement plan

Paid time off

Tuition reimbursement

Wellness center

Career growth

Rewards programs

Bonuses

Free parking

Discounted meals

Employee discounts

Job summary

Live! Casino & Hotel Maryland in Hanover, MD, is hiring a Gift Shop Attendant to support fast-paced retail operations. You will maintain merchandise, process transactions accurately, and deliver friendly, professional service to every guest. This on-site role requires a high school diploma, retail experience, and basic cash register skills. You will contribute to a positive shopping experience and revenue performance while upholding our standards in a vibrant casino environment.

Qualifications

High school diploma or GED required or equivalent.
Retail customer service experience is preferred.
Experience with electronic cash registers is a plus.

Responsibilities

Maintain a friendly, courteous atmosphere for guests.
Ring up sales and provide correct change.
Keep the Gift Shop clean and organized.
Assist in month-end inventory.
Ensure safety and security of guests and staff.
Perform other duties as assigned.

Skills

Communication

Problem solving

Product knowledge

Active listening

Professionalism

Time management

Guest service

Education

High school diploma or GED

Retail customer service training

Job description

Why We Need Your Talents:

The Gift Shop Attendant is responsible for supporting the efficient and guest-focused operation of the retail shop by ensuring merchandise is well-maintained, transactions are processed accurately, and service standards are consistently upheld. This role plays a critical part in creating a positive shopping experience by maintaining a clean, organized, and welcoming environment while assisting guests with courtesy and professionalism. Your attention to detail, product knowledge, and commitment to high-quality service directly contribute to revenue performance and reinforce the exceptional guest experience expected at Live! Casino & Hotel.

Min Compensation

USD $16.00/Hr.

Max Compensation

USD $16.00/Hr.

Overview

Responsibilities

Responsible for maintaining a friendly, courteous atmosphere in the Gift Shop at all times and assisting all guests whenever necessary
Ringing up sales and giving correct change
Responsible for keeping the Gift Shop clean and orderly
Assisting in month-end inventory
Ensure the safety and security of guest and others visiting the gift shop
Other duties as assigned.

Skills To Help You Succeed

Excellent communication
Problem solving
Product knowledge
Listening skills
Professionalism
Time management
Guest service

Qualifications

Must-Haves

A high school diploma or GED equivalent.
Retail customer service training would be a plus
At least One (1) – Two (2) years’ experience in a high-volume retail store with use if electronic cash register and variety in inventory.

Physical Requirements

Ability to stand for long periods of time without sitting or leaning.
Ability to use hands and fingers to handle and feel; use hands and arms to reach, legs and feet to balance, stoop, kneel or crouch
Ability to regularly lift and/or move up to 20 lbs and infrequently lift and/or move up to 40 lbs
Ability to regularly utilize sufficient vision or other powers of observation to review documents and computer screens and organize documents and materials.

Working Conditions

24/7 high energy casino with over 300,000 sq. ft of gaming and entertainment space and approximately 3000 employees.
Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
You will work in an environment where smoking is allowed.

Please note that this is a union position, and individuals in this role may be required to pay applicable union dues and fees.

We encourage Team Members to share their preferred shift availability, and we will strive to accommodate individual scheduling preferences whenever possible and consistent with business needs. Please note that this is a union-represented position and scheduling is governed by the applicable collective bargaining agreement. Team Members may be required to participate in shift bids, and shift assignments may change based on operational requirements and Team Member seniority.

What We Offer

Perks We Offer You

Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents. Other benefits for full-time and part-time Team Members may include:
- Free Basic Life Insurance
- Free Short Term & Long-Term Disability
- Generous retirement savings options
- Paid Time Off
- Tuition Reimbursement
On-site Wellness center for Team Members and eligible dependents (Maryland Property only)
Training and pathways for career growth
Robust Rewards & Recognition Programs
Annual Merit Based Pay Increases
Discretionary Performance Bonuses
Discretionary Service Bonuses
Free parking
Free food and discounted meals
Live! Hotel, Food & Beverage, and Entertainment Discounts

Life at Live!

To be part of an exciting experience unlike any other in the market.
To be given the power and responsibility to put service and community first.
To come together as a strong team, while valuing and celebrating our diversity.
To be given the tools, resources, and opportunity to grow in their career.
To work hard and have fun.
Live is a 24 hour /7 days per week high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
The casino is large and fast paced, requiring the ability and energy to move about it with a true sense of urgency!
Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
You will work in an environment where smoking is allowed.

#INDHIGH

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