Gift Shop Guest Experience Specialist

Mille Lacs Corporate Ventures; Hinckley (MN); On-site; USD 17,000 - 22,000; Full time

Job summary

Mille Lacs Corporate Ventures in Hinckley, MN is seeking a friendly Retail Associate responsible for greeting guests, assisting with merchandise, and promoting upsells while ensuring smooth checkout.

Responsibilities include cash handling, operating the POS system, maintaining displays, and providing product information. Must have a GED or high school diploma and reliable attendance. This on-site role requires teamwork and adherence to shift schedules.

Qualifications

• High school diploma or GED.
• Ability to pass Basic Skills Assessment.

Responsibilities

• Welcomes guests to the retail shops in a friendly, courteous manner.
• Consistently upsells and recommends product to guests.
• Operates the POS System to accept payment for retail sales, in the form of cash, credit and complimentary, making correct change as required.
• Balancing cash drawer at shift end and ensuring proper paperwork is completed for Accounting.
• Maintains working knowledge of Grand Casino, facilities and special and upcoming events on property, in order to advise guests of same, whenever possible.

Skills

Guest Service

Upselling

Cash Handling

POS System

Merchandise Knowledge

Education

High school diploma or GED

Tools

POS System

Job description

Mille Lacs Corporate Ventures in Hinckley, MN is seeking a friendly Retail Associate responsible for greeting guests, assisting with merchandise, and promoting upsells while ensuring smooth checkout.

Responsibilities include cash handling, operating the POS system, maintaining displays, and providing product information. Must have a GED or high school diploma and reliable attendance. This on-site role requires teamwork and adherence to shift schedules.