Gift Processing & Donor Data Associate

Golden Gate National Parks Conservancy; San Francisco (CA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision plans

3 weeks paid vacation + holidays + PTO

403(b) retirement plan with employer 3

Employee Assistance Program

Employer-matched Commuter Program

Employee discounts

Job summary

The Golden Gate National Parks Conservancy is seeking a Gift Administration Associate to support gift processing, donor data management, and fundraising operations in the San Francisco Bay Area. This role partners across Development, Finance, and other departments to ensure donor data integrity and timely acknowledgments.

As part of the Development Operations team, you will manage donor communications, reporting, and operational workflows, with 3 days onsite weekly at Fort Mason or park sites.

Qualifications

• Proficiency with gift entry, database updating and mail merges.
• Familiarity with CRM applications (such as Raiser's Edge) and Microsoft Office.
• Strong attention to detail and ability to manage information accurately.
• Interest in learning fundraising, donor relations, and nonprofit operations.
• Comfort working with databases, spreadsheets, and technology; willingness to learn new systems.
• Strong organizational skills and ability to manage multiple priorities.
• Excellent customer service and interpersonal skills.
• Strong written and verbal communication skills.
• Ability to work both independently and collaboratively.
• Adaptable and comfortable learning in a dynamic environment.
• Commitment to diversity, equity, inclusion, and belonging.
• Confidentiality handling sensitive donor and organizational information.

Responsibilities

• Process gifts and donations received through a variety of channels and ensure accurate recording.
• Enter and maintain donor records with accuracy and data quality.
• Support import/review of online gifts, event registrations, and constituent data.
• Coordinate gift acknowledgments and donor communications in a timely manner.
• Reconcile donations with Development and Finance colleagues.
• Identify opportunities to improve processes and data quality.
• Provide technical support for Development systems and templates.
• Coordinate and maintain billing, coding, reimbursements, and expense tracking.
• Manage SharePoint and keep digital files organized.
• Oversee incoming mail and gift routing with cross-functional coordination.
• Support branch operations and team focus days.

Skills

Gift data entry

Database updating

Mail merge

CRM familiarity

Microsoft Office

Attention to detail

Organizational skills

Customer service

Verbal communication

Written communication

Independent working

Team collaboration

Adaptability

Confidentiality

Tools

Raiser’s Edge

Microsoft Office Suite

Job description

The Golden Gate National Parks Conservancy is seeking a Gift Administration Associate to support gift processing, donor data management, and fundraising operations in the San Francisco Bay Area. This role partners across Development, Finance, and other departments to ensure donor data integrity and timely acknowledgments.

As part of the Development Operations team, you will manage donor communications, reporting, and operational workflows, with 3 days onsite weekly at Fort Mason or park sites.