GI Surgery Scheduler & Patient Coordinator

Albany Medical Center; City of Albany (NY); On-site; USD 47,000 - 66,000; Full time

Job summary

Albany Medical Center’s HBD - Medicine Gastroenterology team is seeking an organized surgical bookings coordinator to support pre-op processes and patient scheduling. You will initiate the surgical booking, assemble packets, obtain consents, and coordinate with surgeons, patients, OR, and insurance to confirm dates and clearances.

The role requires a high school diploma and 2–3 years of medical office experience; proficiency with electronic health records and MS Office is a plus.

Qualifications

• High School Diploma/G.E.D. required.
• 2–3 years office experience in a medical practice preferred.
• Experience using an electronic health record and Microsoft Office a plus.
• Excellent customer service skills.
• Ability to multi-task in a high patient volume unit.
• Strong time management skills.
• Strong teamwork skills and work ethic.

Responsibilities

• Initiate surgical booking process.
• Compile booking sheets, all surgical consents, pre-op orders, prior authorization and pre-admission forms.
• Prepare patient disability and out of work / school paperwork.
• Update the system with registration, scheduling and insurance information.
• Discuss financial obligation and explain regulatory forms; answer patient questions.
• Work in multiple systems during patient interactions to support the clinical workflow.
• Understand the practice and hospital strategic plan; support department initiatives.
• Represent Albany Medical Center and support department and hospital values.
• Promote Albany Med CARES guiding principles and patient safety goals.

Skills

Customer service

multitasking

Time management

Teamwork

Education

High School Diploma/G.E.D.

Tools

Electronic Health Record

Microsoft Office

Job description

Albany Medical Center’s HBD - Medicine Gastroenterology team is seeking an organized surgical bookings coordinator to support pre-op processes and patient scheduling. You will initiate the surgical booking, assemble packets, obtain consents, and coordinate with surgeons, patients, OR, and insurance to confirm dates and clearances.

The role requires a high school diploma and 2–3 years of medical office experience; proficiency with electronic health records and MS Office is a plus.