GI Procedure Scheduler & Care Coordinator

Baylor College of Medicine; Houston (TX); On-site; USD 36,000 - 52,000; Full time

Job summary

Baylor College of Medicine's Gastroenterology & Hepatology division seeks an enthusiastic procedure scheduler to arrange outpatient GI procedures at the McNair Campus. You will educate patients and guide them through the procedure journey using BCM and BSLMC EMR.

You will work with physicians, verify insurance, and coordinate scheduling on EPIC, while delivering excellent customer service to outpatients. Hours are Monday–Friday, 8 a.m.–5 p.m., with focus on organized, patient-centered care and

Qualifications

• High school diploma or GED.
• Three years of relevant experience.
• Scheduling experience.
• EPIC experience.

Responsibilities

• Schedules GI procedures in BCM and BSLMC EPIC, assuring that every referred patient will have a procedure date scheduled.
• Contacts patients for instruction before the procedures and notify patient of date/time/arrival time.
• Requests additional information from referring physicians.
• Verifies insurance for new and established patients.
• Works closely with general GI care coordination team to fill endoscopy block.
• Works on order work queue to select orders and schedule patients.
• Works closely with MD for any patient special instructions, including procedure locations and clearances.
• Performs cross-checks for procedural or scheduling conflicts to ensure accuracy of exam.
• Acquires clinical notes as needed prior to exam.

Job description

Baylor College of Medicine's Gastroenterology & Hepatology division seeks an enthusiastic procedure scheduler to arrange outpatient GI procedures at the McNair Campus. You will educate patients and guide them through the procedure journey using BCM and BSLMC EMR.

You will work with physicians, verify insurance, and coordinate scheduling on EPIC, while delivering excellent customer service to outpatients. Hours are Monday–Friday, 8 a.m.–5 p.m., with focus on organized, patient-centered care and