GI Patient Services Coordinator & Medical Assistant

The Johns Hopkins University; Washington (District of Columbia); Sur place; USD 23 000 - 41 000; Plein temps

Résumé du poste

The Johns Hopkins University is seeking a Patient Service Coordinator/MA at the SOM DOM Gastroenterology division in Washington, DC. This role shares responsibilities between reception and clinical support within an ambulatory clinic, under physician supervision.

Typical duties include patient registration, appointment coordination, and basic MA tasks, with direct patient contact and collaboration with the healthcare team to ensure smooth clinic operation.

Qualifications

• High school diploma or GED required; CMA/AAMA/RMA/AMT/NAHP certification or registration preferred.
• One year of work experience in customer service.
• Additional education may substitute for required experience per JHU guidelines.

Responsabilités

• Greet and assist patients to ensure a positive experience in ambulatory clinic.
• Manage patient flow including scheduling, pre-registration, check-in, and check-out.
• Enter and verify patient demographics and insurance information in the system.

Connaissances

Customer service

Patient interaction

Clinical assistance

Formation

MA certification

Description du poste

The Johns Hopkins University is seeking a Patient Service Coordinator/MA at the SOM DOM Gastroenterology division in Washington, DC. This role shares responsibilities between reception and clinical support within an ambulatory clinic, under physician supervision.

Typical duties include patient registration, appointment coordination, and basic MA tasks, with direct patient contact and collaboration with the healthcare team to ensure smooth clinic operation.