Ghost Supervisor – Dock

Jobtailor; Clarksville (TN); On-site; USD 60,000 - 90,000; Full time

Job summary

Jobtailor in Clarksville, TN seeks a Freight Operations Supervisor to lead a team of freight handlers, coordinate loading/unloading, and ensure accurate documentation and safety compliance. You will plan operations, monitor performance, and drive efficiency to meet customer deadlines.

The ideal candidate has 3–5 years in freight operations with strong leadership, communication, and familiarity with WMS/TMS systems.

Qualifications

• Bachelor's degree in logistics, supply chain management, business administration, or related field.

Responsibilities

• Lead and supervise a team of freight handlers and operational staff

Skills

Team Leadership

Communication Skills

Organizational Skills

Multitasking Abilities

Mentoring and Coaching

Customer Service

English Fluency

Education

Bachelor's degree in logistics, supply chain management, business administration, or related field

Tools

WMS

TMS

Microsoft Office

Job description

Responsibilities

• Lead and supervise a team of freight handlers and operational staff


• Assign tasks, provide guidance, and monitor performance


• Coordinate loading, unloading, and handling of freight shipments


• Ensure proper documentation, labeling, and packaging of goods


• Plan and prioritize freight operations to meet customer demands and deadlines


• Monitor workflow and adjust resources to optimize efficiency


• Liaise with customers, carriers, and other stakeholders regarding freight movements and issues


• Ensure timely communication and resolution of customer concerns


• Implement quality control measures and conduct inspections and audits


• Enforce safety protocols and conduct safety training


• Oversee inventory control, including stock management, cycle counts, and reconciliation


• Maintain accurate inventory and freight movement records, including bills of lading and shipping manifests


• Prepare operational reports covering performance metrics, inventory levels, and incidents


• Supervise and mentor freight handling teams, including training, coaching, and performance evaluations

Requirements

• Bachelor's degree in logistics, supply chain management, business administration, or a related field


• Minimum of 3-5 years of experience in freight operations or logistics roles


• Demonstrated experience in supervisory or leadership positions


• Strong leadership and team management skills


• Excellent organizational and multitasking abilities


• Knowledge of freight handling processes and regulatory requirements


• Proficiency in using warehouse management systems (WMS) and transportation management systems (TMS)


• Strong communication and customer service skills


• Fluent in English (oral and written)


• Proficient in Microsoft Office suite (Word, Excel, PowerPoint)


• Familiarity with WMS and TMS


• Experience with international freight operations and customs clearance processes


• Knowledge of industry-specific regulations and compliance standards


• Certification in logistics or supply chain management (e.g., CLTD, CSCP) is preferred

Core Competencies

Demonstrates expertise in freight operations and logistics management, with strong leadership capabilities to supervise teams, optimize workflows, and ensure compliance with industry regulations. Proficient in utilizing warehouse and transportation management systems to enhance operational efficiency and customer service.

Highest-signal resume keywords

• Freight Operations Management


• Team Leadership


• Warehouse Management Systems (WMS)


• Transportation Management Systems (TMS)


• Inventory Control

Hard Skills

• Freight Handling Processes


• Regulatory Compliance


• Operational Reporting


• Quality Control Measures


• Safety Protocols


• Customer Service


• International Freight Operations


• Customs Clearance Processes

Soft Skills

• Organizational Skills


• Multitasking Abilities


• Communication Skills


• Mentoring and Coaching

Certifications & Qualifications

• CLTD


• CSCP

Industry Keywords

• Logistics


• Supply Chain Management


• Freight Operations


• Inventory Management


• Shipping Manifests

Tools & Technologies

• Microsoft Office Suite


• Warehouse Management Systems (WMS)


• Transportation Management Systems (TMS)