Gestionnaire de comptes clés / Key Account Manager

solenis; Wilmington (DE); Presencial; CAD 70 000 - 110 000; Tempo integral

Resumo da oferta

Solenis is seeking a Key Account Manager to maintain and grow strategic customer relationships across a Canadian territory. You will review treatment programs, drive new business and coordinate with the commercial team to meet market needs. Travel 15–20% within territories including major Canadian locations.

The role requires a technical background in science, strong sales acumen, and ability to manage complex projects while ensuring customer satisfaction and retention.

Qualificações

• Bachelor's Degree in Science or another technical field is required or equivalent experience.
• 3-5 years of experience in industrial water treatment solutions preferred.

Responsabilidades

• Maintain and build assigned business relationships within the territory.
• Review treatment programs and processes to ensure effective applications and customer satisfaction.
• Sell new business and new applications; develop and implement sales plans.
• Collaborate with extended commercial team to understand business requirements and market needs.
• Manage profitability of the account including pricing and accounts receivable.
• Establish and prioritize an accurate sales funnel.

Conhecimentos

Bilingual in French and English

Travel willingness 15-20%

Relationship-building

Consultative selling

Project management

Complex problem solving

Cross-functional collaboration

Learning new concepts

Formação académica

Bachelor's Degree in Science or technical field

Descrição da oferta de emprego

Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company's product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments.

Headquartered in Wilmington, Delaware, the company has 69 manufacturing facilities strategically located around the globe and employs a team of over 16,500 professionals in 160 countries across six continents. Solenis is a 2025 US Best Managed Company, recognized five years in a row. For more information about Solenis, please visit www.solenis.com .

Key Account Manage r

• Maintain and build assigned business relationships.
• Review treatment programs and processes within the territory accounts ensuring effective applications through routine testing and monitoring resulting in customer satisfaction and business retention.
• Sell new business and new applications in your territory - develop and implement sales plans on new opportunities.
• Works closely with extended commercial team (ie Corporate Accounts, Regional Marketing, Pricing, and Applications) to understand business requirements and market needs.
• Manage profitability of the account (pump settings, pricing, accounts receivable).
• Establish, maintain and prioritize an accurate and current sales funnel.
• Review territory applications and processes/procedures for safety improvements.
• Independently performs non-routine and moderately complex assignments.
• Conducts research assignments, evaluate processes, analyzes data, and may develop recommendations.
• In a technical position, all recommendations should be driven by technical analysis.
• May provide leadership and direction to lower-level employees.
• Achieve customer satisfaction to ensure optimal retention of existing business and growth of new business.

Qualifications:

• Bachelor's Degree in Science or another technical field; relevant industry experience may be considered in lieu of a technical degree.
• Bilingual in French and English preferred.
• Ability to travel 15-20% within the territory, including Montréal, Gatineau, Ottawa, Cornwall, Napanee, Timmins, Ontario.
• 3-5 years of experience in industrial water treatment solutions; direct water treatment experience strongly preferred.
• Comfortable working in mid- to heavy-industrial environments.
• Demonstrated success solving complex and non-routine technical problems.
• Experience managing complex projects and multiple priorities.
• Strong relationship-building and customer management skills.
• Proven ability to learn and apply new concepts, technologies, and solutions.
• Ability to work independently and provide leadership, coaching, or influence to indirect reports and cross-functional teams.
• Experience working effectively across multiple organizational levels to achieve business objectives.
• Experience utilizing a consultative sales approach and managing strategic customer relationships.

Solenis est un chef de file mondial dans la production de produits chimiques spécialisés, axé sur la fourniture de solutions durables pour les industries à forte consommation d'eau, y compris les marchés de la consommation, de l'industrie, des institutions, de l'alimentation et des boissons, ainsi que ceux des piscines et spas. Propriété de Platinum Equity , le portefeuille de produits de l'entreprise comprend une vaste gamme de produits de traitement de l'eau, d'auxiliaires de procédé, d'additifs fonctionnels, de nettoyants et de désinfectants, ainsi que des systèmes de surveillance et de contrôle à la fine pointe de la technologie. Ces technologies sont utilisées par nos clients afin d'améliorer l'efficacité opérationnelle, d'augmenter la qualité des produits, de protéger les actifs de leurs installations, de réduire l'impact environnemental et de créer des environnements plus propres et sécuritaires.

Nous comprenons que les candidats ne répondent pas nécessairement à tous les critères exigés. Si votre expérience est différente de ce que nous avons décrit, mais que vous croyez pouvoir apporter de la valeur au poste, nous serions heureux d'en apprendre davantage sur vous.

Chez Solenis , nous croyons que no