German-Speaking Senior Technical Consultant — Hybrid

think project! GmbH; Warsaw (IN); Hybrid; USD 43,000 - 53,000; Full time

Benefits offered by this job

Hybrid working

Work from abroad

Flexible working hours

Thinkproject Academy

Free English lessons

Unlimited learning

Headspace access

Women’s Network

Corporate volunteering

Social events

Job summary

think project! GmbH in Warsaw is seeking a Senior Technical Consultant who speaks German to lead customer-focused technology projects and migration efforts on the Thinkproject Platform.

You will translate complex requirements into scalable solutions and grow into senior roles within Professional Services. You will own client relationships, run national and international meetings, and collaborate with Product, Engineering, Sales, and Customer Success to deliver high-quality configurations and

Qualifications

• Fluent English language skills are mandatory.
• Previous experience in a solution specialist role in construction industry is a plus.
• Strong understanding of web-based technologies.
• Excellent communication skills, with the ability to convey technical information to non-technical users effectively.
• Customer-focused mindset with a dedication to providing exceptional service.
• Ability to work independently and collaboratively.
• Interest in AI and emerging technologies, with a willingness to continuously learn.
• In depth programming skills.
• Willingness to travel.

Responsibilities

• Client Ownership & Satisfaction: Manage a defined customer base, handling technical inquiries, troubleshooting issues, and ensuring overall customer satisfaction.
• Customer Engagement: Conduct national and international meetings, clearly communicating technical concepts and solutions.
• Project Development & Support: Collaborate with customers to define platform requirements and provide technical consulting to resolve complex problems.
• Solution Configuration & Delivery: Work with Solution Specialists to configure software solutions, estimate project efforts, and ensure high-quality service delivery.
• Long-term Relationship Building: Develop and maintain strong, trust-based customer relationships to support ongoing business growth.
• Project Management: Lead and manage customer projects using project management best practices, driving successful outcomes.
• Technical Implementation & Deployment: Support software deployment, ensuring seamless integration with customer environments, including data migration and system configurations.
• Training & Enablement: Conduct customer training sessions to ensure end-users can effectively utilise the platform and adopt best practices.
• Cross-functional Collaboration: Work closely with Product, Engineering, Sales, and Customer Success teams to align solutions with customer needs and business objectives.
• Continuous Improvement: Gather customer feedback and contribute to product enhancements, best practice documentation, and internal knowledge-sharing initiatives.

Skills

Fluent English

Excellent communication

Customer-focused

Independent and collaborative

AI interest

In depth programming skills

Job description

think project! GmbH in Warsaw is seeking a Senior Technical Consultant who speaks German to lead customer-focused technology projects and migration efforts on the Thinkproject Platform.

You will translate complex requirements into scalable solutions and grow into senior roles within Professional Services. You will own client relationships, run national and international meetings, and collaborate with Product, Engineering, Sales, and Customer Success to deliver high-quality configurations and