German Speaking Partner Technical Solutions Consultant - Work In Sofia, Bulgaria

Employers from Greece; United States; Remote; USD 19.000 - 38.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Training provided

Health insurance

Relocation package

Performance bonus

Career opportunities in Bulgaria

Zusammenfassung

Mercier Consultancy Group in Bulgaria is seeking a German Speaking Partner Technical Solutions Consultant to join our Customer Support ecosystem. You will deliver high-level technical guidance to partners and resolve complex issues for German-speaking clients, ensuring a seamless service experience.

The role offers a strong relocation package (flight, transfer, hotel), fully paid training, and a competitive monthly salary.

Qualifikationen

• Native or fluent German (spoken and written).
• Valid EU passport (mandatory).
• Proven experience in technical support or the Customer Support Services sector.
• Strong problem-solving skills and the ability to articulate technical concepts clearly.
• Excellent communication skills and professional demeanor for German-speaking roles in Bulgaria.

Aufgaben

• Provide high-level technical support and consultancy to partners within the Customer Support Services network.
• Troubleshoot complex technical issues with precision, ensuring a seamless user experience for German-speaking clients.
• Maintain detailed documentation of all support interactions within the ticketing system.
• Collaborate with cross-functional teams to optimize technical workflows and service delivery protocols.
• Act as a primary point of contact for resolving high-priority technical escalations effectively.
• Meet performance benchmarks and contribute to team success in a fast-paced environment.
• Advocate for partner success by providing proactive technical solutions and insights.

Kenntnisse

German language

Problem solving

Communication skills

Proactive mindset

Customer support

Jobbeschreibung

at Mercier Consultancy Group

German Speaking Partner Technical Solutions Consultant

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with industry-leading organizations across the European BPO and Customer Support Services landscape. As a global partner, we pride ourselves on facilitating career-defining opportunities that foster professional growth and operational excellence.

Job Overview

We are currently seeking a dynamic professional for the German Speaking Partner Technical Solutions Consultant position in Bulgaria. This role is perfect for a customer-centric expert looking to advance their career within the vibrant Customer Support Services industry while benefiting from one of the most attractive relocation packages for jobs in Bulgaria.

Key Responsibilities

• Provide high-level technical support and consultancy to partners within the Customer Support Services network.
• Troubleshoot complex technical issues with precision, ensuring a seamless user experience for German-speaking clients.
• Maintain detailed documentation of all support interactions within the Customer Support Services ticketing system.
• Collaborate with cross-functional teams to optimize technical workflows and service delivery protocols.
• Act as a primary point of contact for resolving high-priority technical escalations effectively.
• Consistently meet performance benchmarks and contribute to team success in the fast-paced environment of German-speaking jobs.
• Advocate for partner success by providing proactive technical solutions and insights.

Requirements

• Native or fluent German (spoken and written).
• Valid EU passport (mandatory).
• Proven experience in technical support or the Customer Support Services sector.
• Strong problem-solving skills and the ability to articulate technical concepts clearly.
• Excellent communication skills and professional demeanor, vital for our German Speaking Partner Technical Solutions Consultant position in Bulgaria.
• A proactive mindset, eager to excel in one of the most competitive German-speaking jobs in the region.

Benefits

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Monthly Performance Bonus.
• Opportunity to thrive in top-tier jobs in Bulgaria.
• And Much More...

Life in Bulgaria

Bulgaria offers a unique blend of historical charm and modern urban development, making it an ideal destination for expatriates. Living in Bulgaria provides you with access to stunning mountain landscapes, a warm Mediterranean-influenced climate, and a thriving social scene in the capital city of Sofia. As you settle into one of our many prestigious jobs in Bulgaria, you will discover that the country is perfectly suited for those seeking a high quality of life at a manageable cost.

Beyond the professional benefits, Bulgaria is famous for its vibrant culinary tradition and welcoming culture. Our comprehensive relocation package ensures a stress-free transition, allowing you to focus on your new life in Bulgaria. Whether you are exploring the ancient history of the region or enjoying the bustling nightlife of Sofia, this role offers the perfect balance of career advancement and personal adventure in beautiful Bulgaria.