German-Speaking Auto Customer Service Specialist | Relocation Covered

Employers from Greece; United States; Remote; USD 42,000 - 65,000; Full time

Benefits offered by this job

Private Health Insurance

Training & Development

Performance Bonus

2 Extra Salaries Per Year

Fully Paid Relocation Package

Free Greek Lessons

Job summary

Patrique Mercier Recruitment FR is thrilled to offer a German-speaking Customer Service Representative role in the Automotive sector. You will support German-speaking customers across phone, email, and chat, addressing inquiries about products, warranties, and financing options.

Fluency in German and English, experience in customer service, and strong communication are essential. A proactive team player ready to troubleshoot and collaborate with internal teams is ideal.

Qualifications

• German and English fluency, written and spoken.
• Experience in customer service, preferably in automotive.
• Strong communication and interpersonal skills.
• Ability to troubleshoot and resolve issues effectively.
• Familiarity with automotive products and customer service software.
• Detail-oriented with strong organizational skills.
• Team player with a proactive approach to service.

Responsibilities

• Deliver exceptional customer service to German-speaking clients via phone, email, and chat.
• Assist customers with inquiries about automotive products, services, and technical support.
• Provide information on vehicle specifications, warranty, and financing options.
• Handle customer complaints professionally and work toward resolution.
• Collaborate with internal teams to resolve technical issues effectively.
• Maintain knowledge of automotive offerings and industry trends.
• Document all interactions accurately and contribute to service improvements.

Skills

German language

English language

Customer service

Communication

Problem solving

Team player

Tools

CRM software

Job description

Patrique Mercier Recruitment FR is thrilled to offer a German-speaking Customer Service Representative role in the Automotive sector. You will support German-speaking customers across phone, email, and chat, addressing inquiries about products, warranties, and financing options.

Fluency in German and English, experience in customer service, and strong communication are essential. A proactive team player ready to troubleshoot and collaborate with internal teams is ideal.