Geriatric Support Services Coordinator/Case Manager

Old Colony Elder Services (OCES); Brockton (MA); Hybrid; USD 36,000 - 40,000; Full time

Benefits offered by this job

Hybrid work environment

35-hour work week with some flexiblity

Generous paid time off policies

Company paid LTD and life insurances

401K plan

Job summary

Old Colony Elder Services (OCES) in Massachusetts is seeking a dedicated Geriatric Support Service Coordinator (GSSC) to determine eligibility and coordinate services for SCO members. The role emphasizes home visits, care plan development, and ongoing assessment with a bilingual preference.

You will work in a hybrid environment, balancing office and field work, with a focus on elder care coordination and client advocacy. Strong communication and computer skills are essential.

Qualifications

• Two years of experience in the human services field, preferably with the elder population.
• Bachelor's degree in social work or related field preferred; licensure if applicable.
• Bilingual abilities preferred (Cantonese, Haitian Creole).

Responsibilities

• Promote independent functioning of members and select appropriate settings.
• Perform initial and ongoing assessments of health and functional status and create care plans.
• Develop rapport to coordinate, monitor, and adjust care plans as needed.
• Provide regular contact with consumers, including home visits, to track progress.
• Maintain accurate documentation.

Skills

Excellent written and verbal skills

Excellent computer skills

Microsoft Office proficiency

Bilingual Cantonese

Bilingual Haitian Creole

Education

Bachelor's degree in social work or related field

Current licensure if appropriate

Tools

Microsoft Office Suite

Job description

OCES is growing!

We are expanding to 11 more towns covering the South Shore area, including Quincy, Braintree, Weymouth, etc.

OCES supports older adults and individuals with disabilities by providing vital information and coordination of services. By promoting healthy, safe living for our consumers, we hope to allow them to stay active and engaged in their lives and in their own communities for as long as possible.

Our mission

Through the talents of an experienced and diverse workforce, OCES supports the independence and dignity of older adults and individuals with disabilities by providing essential information and services that promote healthy, safe living which positively impacts our community.

We are seeking a dedicated, bilingual preferred Geriatric Support Service Coordinator (GSSC) to work in our Senior Care Options (SCO) department to help determine eligibility and ensure the provision of appropriate services to eligible members.

What You’ll Do

• Promote the independent functioning of members and provide services in the most appropriate, lease restrictive environment
• Perform initial/ongoing assessments of the health and functional status of members and develop individualized care plans
• Develop rapport with consumers to facilitate coordination, monitoring, and adjusting care plans as needed
• Provide regular contact with consumers, including home visits, to ensure progress towards established goals
• Maintain accurate documentation

What You’ll Bring

• Your passion for helping others and desire to make a difference.
• At least two years of experience in the human services field, preferably with the elder population
• Bachelor's degree in social work or related field highly preferred; current licensure if appropriate
• Adaptability to be able to change as the needs of consumers and/or program change
• Excellent written and verbal skills.
• Excellent computer skills.
• Proficient with Microsoft Office Suite or related software.
• Bilingual highly preferred (Cantonese, Haitian Creole)

What You’ll Get

• The ability to work with an enthusiastic team of like-minded individuals.
• Opportunity to develop professionally in your chosen career.
• Great work/life balance: 35-hour work week with some flexibility; standard M-F workweek; hybrid work environment (home, office, and home visits).
• Exceptional benefits: generous paid time off policies; company paid LTD and life insurances; 401K plan.

OCES is an open, welcoming organization that respects our diversity.

Salary: $26.69 per hour